WGU Information Technology Management QGC1 : Information-Technology-Management

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WGU Information Technology Management QGC1 Sample Questions:

1. What is a key part of resource management?

A) Reviewing communication methods with stakeholders
B) Scheduling tasks and project milestones
C) Monitoring quality standards across deliverables
D) Obtaining and managing needed resources

2. Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

A) Serves as a unique product identifier
B) Automates the different activities of the supply chain
C) Tracks a product's journey from manufacturing facility to store
D) Discards inconsistent, incorrect, or incomplete information

3. A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

A) Analyzing
B) Reporting
C) Predicting
D) Distributing

4. Which system serves as an organization's backbone in providing fundamental decision-making support?

A) Enterprise resource planning (ERP)
B) Customer relationship management (CRM)
C) Supply change management (SCM)
D) Unified communications (UC)

5. Which cybersecurity attack disrupts the normal use of a network?

A) Denial-of-service
B) Malware infection
C) DNS spoofing
D) Session hijacking

Solutions: