PDF Version DemoHigh Quality Of Selling HP Printing and Personal Systems Hardware Exam
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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Portfolio Overview | - Core technologies
|
| Topic 2: Sales positioning and customer engagement | - Competitive positioning
|
| Topic 3: HP Personal Systems Hardware | - Device capabilities and differentiation
|
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?
A. HP Device Manager
B. HP Page Lift
C. HP ProtectTools
D. HP Sure Start
Question 2
Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?
A. ColorLok Technology
B. Legal size scanning glass
C. HP Even/Page
D. Automatic Duplex scanning
Question 3
Why does HP routinely test over 300 different paper types from around the planet?
A. To rebrand them HP
B. To find out what the Recommended Monthly Print Volume (RMPV) will be
C. To ensure that no matter where the customer buys their paper from, their printer will perform as reliably as possible
D. To check on the competition
Question 4
Why is the Recommended Monthly Print Volume (RMPV) important?
A. It helps you match the right printer for the right customer's environment, to give them the best return on investment
B. It gives you an indication whether the customer needs mono or color printing.
C. It tells you how many pages a printer will print in its entire lifetime
D. It tells you how many sheets of paper you will be able to sell the customer.
Question 5
Which statement best describes HP OfficeJet print quality'? (Select two.)
A. Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
B. OfficeJet inks are not as good as laser printing for business printing.
C. HP only offers mono printing with ink. and this beats laser print outs
D. Mono only prints are resistant to water.
E. HP OfficeJet inks can withstand highlighter use and resist smearing.
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: D,E |
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