HP Selling HP Printing and Computing Services : HP2-H28

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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which type of services can an HP Printing and Computing Services specialist sell?

A) It depends on the geography; the permitted services vary from one country to another,
B) The services are defined with each partner.
C) The specialist can sell services for printing and personal systems.
D) The specialist can sell services for server, data center printer, and computer.

2. Which statements are true about HP Services for Business Customers? (Select two.)

A) The Data Protection service can be configured in accordance with the customer's regulatory requirements
B) Defective Media Retention allows workers to back up their hard drive to the HP cloud.
C) Defective Media Retention, Accidental Damage Protection, and Travel Coverage are not standalone services. They are designed to be sold together in a bundle
D) Travel Coverage for PCs is a good fit for customers with a high number of mobile workers.

3. Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

A) Remote Delete
B) Data Protection
C) Keep Safe
D) Defective Media Retention

4. Which statement is true about HP Contractual Services?

A) It is the only HP Services option for Corporate, Public Sector, and Enterprise customers.
B) Additional services, devices, and accessories can be added at any time during the contract term without extra charge.
C) HP Contractual Services is a configurable contract to many devices with invoicing during the contract duration.
D) HP Contractual Services cover deployment, usage, and care services in both Consumer and Business markets

5. How do services help customers?

A) Services help employees be more productive and increase their value to the business.
B) Services help customers achieve their everyday business targets.
C) Services help customers configure business email on their cellular phones.
D) Services help customers maintain communications and trade with their customers and suppliers.

Solutions: