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Nokia SDM Certification - NI : SDM_2002001050

SDM_2002001050

Exam Code: SDM_2002001050

Exam Name: SDM Certification - NI

Updated: Aug 18, 2026

Q & A: 160 Questions and Answers

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Nokia SDM_2002001050 Exam Syllabus Topics:
SectionObjectives
Topic 1: Risk and Change Management- Risk Identification and Mitigation
  • 1. Project risk assessment
    • 2. Contingency and impact analysis
      - Change Control Process
      • 1. Approval workflows
        • 2. Baseline change management
          Topic 2: Service Delivery Management (SDM)- Service Delivery Lifecycle
          • 1. Operational service delivery
            • 2. Design and transition of services
              - Customer and Stakeholder Management
              • 1. Stakeholder communication
                • 2. Customer acceptance milestones
                  Topic 3: Project Management & Delivery- Project Planning and Execution
                  • 1. Project Management Plan
                    • 2. Project Scope and Delivery Governance
                      - Procurement and Supply Chain Management
                      • 1. Third-party sourcing and selection
                        • 2. Contract and procurement lifecycle
                          Nokia SDM Certification - NI Sample Questions:

                          1. What are the 2 main inputs for the cost baseline calculation?

                          A) Resources and Subcontracted Services
                          B) Subcontracted Services and Local Material Purchases.
                          C) Subcontracted Services and Overhead.
                          D) Costs of Internal Resources and Costs of Direct External Workforce.


                          2. What is the KPI generated out of the Site Quality module of IPM?

                          A) RA - Rollout Accuracy.
                          B) P-SQI - Project Site Quality Index.
                          C) SILT - Site Invoice Lead Time.
                          D) TILT - Telecom Implementation Lead Time.


                          3. Why is the Project Resource Plan required during the 'Create Customer Solution' Phase?

                          A) To reserve subcontractor resources.
                          B) To initiate recruitment of project team.
                          C) In order to make a services cost calculation.
                          D) To reserve resources from Resource Manager.


                          4. What are examples of relevant inputs to Project Plan preparation?

                          A) All inputs defined in the NSN Project Plan Template.
                          B) PMBok.
                          C) Customer RFQ and Customer Implementation Requirements (priority, site specifications), besides the sub plans that PM considers relevant.
                          D) Cost Plan, Schedule and Quality Plan.


                          5. Which are the five competence levels used in NSN?

                          A) - beginner
                          -basic
                          -intermediate
                          -advanced
                          -
                          world-class
                          B) - initial
                          -basic
                          -intermediate
                          -professional
                          -
                          world-class
                          C) - initial
                          -basic
                          -intermediate
                          -advanced
                          -
                          world-class
                          D) - initial
                          -basic
                          -medium
                          -advanced
                          -world-class


                          Solutions:

                          Question # 1
                          Answer: A
                          Question # 2
                          Answer: B
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: C
                          Question # 5
                          Answer: C

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