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SAP C_C4H410_01 Exam Syllabus Topics:

Section	Objectives
Topic 1: Quotations and Order Management	- Sales quote processing - Order management basics
Topic 2: Lead & Opportunity Management	- Lead processing and lifecycle - Opportunity creation and qualification
Topic 3: Reporting & Analytics	- Analytics work center design - Dashboards and key figures
Topic 4: Integration & Data Migration	- Integration with backend systems - Data migration templates and mapping
Topic 5: Sales Cloud Overview & Scoping	- Functional capabilities of SAP Sales Cloud - Business process scenarios
Topic 6: Fine Tuning & Administration	- Workflow and rules for automation - Business roles and access control
Topic 7: Account and Contact Management	- Contact assignment and relationship handling - Account hierarchy and master data
Topic 8: Sales Planning & Forecasting	- Sales target planning dimensions - Forecasting based on opportunity attributes

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

Question 1

To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:

A. Trigger simulation in the sales order when in offline mode.
B. Trigger simulation on the sales order in an integrated environment.
C. Trigger Submit for Approval in the sales order.
D. Trigger simulation on the sales order in a non-integrated environment.

Question 2

Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:

A. Upload Territory Hierarchy from Excel
B. Create multiple Root Hierarchies
C. Assign employee substitute to Territory Hierarchies
D. Define Sales Hierarchy Levels

Question 3

Which elements can you define during fine tuning?
There are 2 correct answers to this question.
Response:

A. Account hierarchy
B. Sales Assistant
C. Routing rules
D. Sales territory hierarchy level

Question 4

What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:

A. Add printing as a predefined task in Activity Plans.
B. Configure the fine tuning activity.
C. Select an image option when you print the form.
D. Activate the scoping element

Question 5

Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:

A. Task
B. Phone calls
C. Appointment
D. Visit
E. Service request

Solutions:

Question 1
Answer: B

Question 2
Answer: B,D

Question 3
Answer: B,D

Question 4
Answer: D

Question 5
Answer: A,B,D