Salesforce Certified OmniStudio Consultant : OmniStudio-Consultant

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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/certificate/exam-omnistudio-consultant---Plat-Con-201

Salesforce Certified OmniStudio Consultant Sample Questions:

Question #1
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users ' concerns?

A. Chaining
B. Conditions
C. Try Catch
D. Batch jobs

Question #2
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

A. DataRaptor Transform Action
B. Batch Action
C. Conditional Block
D. Loop Block

Question #3
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

A. Radio Group
B. Headline
C. Text Area
D. Range
E. Email

Question #4
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* " At a glance " dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers

A. Allow customers to enter bill payment information
B. Guide users through complex processes
C. Display a 360° view of the customer
D. Display differentactions based on context

Question #5
A company uses calculation procedures to determine product pricing. Due to the company ' s pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?

A. Priority
B. Date created
C. Date modified
D. Sequence

Solutions: