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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Fundraising and Engagement | - Donor Management
|
| Topic 2: Reporting, Analytics, and Integration | - Integration Concepts
|
| Topic 3: Case Management and Service Delivery | - Service and Case Tracking
|
| Topic 4: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Topic 5: Program and Service Management | - Program Lifecycle Management
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
A) Check that the nonprofit has the most recent NPSP release.
B) Ensure the Program Management Module is already installed.
C) Apply for license donation for Volunteers for Salesforce.
D) Compare usage of roll-up summary fields to limits.
2. A consultant is helping a nonprofit organization set up Outcome Management. Which object should the consultant use to link Programs to Indicator Definitions?
A) Indicator Result
B) Indicator Assignment
C) Indicator Performance Period
3. In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
A) Household-related data
B) Contact's employer-related data
C) Business-related data
D) Contact's address-related data
4. A nonprofit organization plans to use Program and Case Management to track its substance abuse services.
When the Case Managers log in, they cannot see any of the Program and Benefit records that have been set up. What should the organization do to resolve the issue?
A) Assign the Advanced Program Management permission set to the users.
B) Mark all the Program and Benefit records as Active.
C) Assign the Outcome Management permission set to the users.
5. A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients.
What should the organization use to represent the goal in the Outcome Management objects?
A) An Indicator Result
B) A Benefit
C) An Outcome
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: A | Question # 5 Answer: C |
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