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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Networking | 5% | - Evaluate wired and wireless network connectivity problems - Configure and set up Apple wireless networks for client access |
| File System | 5% | - Evaluate and isolate file system problems |
| iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Installation | 5% | - Evaluate and isolate OS X installation problems |
| Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Applications | 5% | - Evaluate and isolate application issues in OS X |
| Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
Apple OS X Yosemite Troubleshooting Sample Questions:
Question #1
The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?
A. Reinstall OS X using the Recovery System.
B. Replace the hard drive.
C. Erase the hard drive and then reinstall OS X.
D. Restart the machine and download the OS X Yosemite installer again.
Question #2
Angel is working on a research paper in Pages in OS X Yosemite. She saved her document to iCIoud Drive while working on her Mac. If Angel wants to continue working on her research paper on her iPad, which of the following conditions have to be met? SELECT THREE.
A. The iPad needs iOS 8 or later.
B. Both the Mac and the iPad need to be on the same Wi-Fi network.
C. Push notifications for iCIoud must be enabled on the Mac.
D. The same iCIoud account must be signed in to both devices.
E. Bluetooth must be turned on.
F. Pages must be installed and up to date on the iPad.
G. Push notifications for Pages must be enabled on the iPad.
Question #3
Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?
A. Directory Utility
B. Disk Utility
C. Thunderbolt Setup Utility
D. Console
Question #4
Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?
A. In the Security & Privacy pane in System Preferences.
B. In the Utilities menu when booted to OS X Recovery.
C. In the Applications folder on the startup disk.
D. In the Utilities folder on the startup disk.
Question #5
John wants more information about backing up his data in OS X.
You inform him of Time Machine and show him how to start process at home. He is concerned that the backup will fail and he will not be able to determine if the process worked. How is John alerted to his initial backup status with Time Machine in OS X Yosemite?
A. Time Machine provides Notifications of any issues that arise during the initial backup and when the first backup is complete.
B. John will have to perform a manual check of his backup in order to confirm that the backup was successful.
C. There is a diagnostic LED on all computers that will flash when the Time Machine backup fails.
D. The computer is unusable while completing the first backup.
Solutions:
| Question #1 Answer: C | Question #2 Answer: C,D,G | Question #3 Answer: B | Question #4 Answer: B | Question #5 Answer: A |
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