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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Deployment & Troubleshooting	5%	- Deployment Process - Performance Optimization - Logging and Debugging
Topic 2: Customer Portal Customization	35%	- Custom Widget Development - Portal Framework and Deployment - Look and Feel Customization - Models, Controllers and JavaScript - Standard and Syndicated Widgets
Topic 3: Integration APIs	25%	- Connect REST API - Connect Web Services for SOAP - Authentication and Security - Connect for PHP
Topic 4: Oracle B2C Service Architecture & Data Model	20%	- Custom Objects and Fields - Connect Common Object Model (CCOM) - RightNow Object Query Language (ROQL) - Data Access and Security Model
Topic 5: Agent Desktop & Console Extensions	15%	- Console Customization - Agent Scripting and Workflows - Desktop Add-ins using .NET

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.

A) Custom widgets cannot be used on pages that are accessible to users with disabilities.
B) The alt attribute on the image tag is missing.
C) Image size needs to be bigger.
D) Images cannot be used on pages that are accessible to users with disabilities.

2. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option A
B) Option C
C) Option D
D) Option B

3. You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

A) The post_page_render hook should set the user agent cookie.
B) The login_required attribute of the Page metatagshould be set to false.
C) The pre_age_render hook Should Set the USER_AGENT cookie.
D) Cookies are required for Custom Portal.
E) A mobile page set mapping has not been enabled.

4. You are creating the authentication portion of an add-in and have several options.
The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.

A) Authenticate via a customized SAML authentication structure.
B) Authenticate via staff account and session ID by calling prepareConnectsession.
C) Authenticate via a single username and password that is stored in a text file included with the add-in.
D) Authenticate via username and password that are stored in add-in server configuration variables.

5. In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)

B)

C)

D)