NHA Phlebotomy Technician Certification Exam (CPT) : Phlebotomy-Technician

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following complications can a phlebotomist cause by underfilling a gray-topped tube?

A) Iatrogenic anemia
B) Homeostasis
C) Hemolysis
D) Thrombocytosis

2. Which of the following laboratory departments performs a CBC and ESR?

A) Microbiology
B) Serology
C) Chemistry
D) Hematology

3. Which of the following actions is required before using a new lot number of point-of-care testing strips?

A) Use the strips only for control patients.
B) Perform quality control testing.
C) Freeze the strips for 10 min.
D) Mix strips from the old and new lots.

4. Which of the following does HIPAA require all health care providers to obtain before disclosing medical information?

A) Verbal consent
B) Written consent
C) Insurance authorization
D) Driver's license

5. Which of the following actions demonstrates active listening by a phlebotomist?

A) Explaining that all patients feel the same way
B) Interrupting the patient to save time
C) Restating the patient's concern for clarification
D) Looking away while the patient speaks

Solutions: