Salesforce Loyalty Management Accredited Professional : AP-212

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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

A) Configure Loyalty Management Bundle Data Mappings.
B) Configure Loyalty data in the CDP through S3 buckets (Cloud).
C) Configure the Loyalty Data Accelerator Package.
D) Ensure Loyalty data is enabled and mapped in the CDP daily.

2. Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

A) Aggregate Promotion
B) Cumulative Promotion
C) Standard Promotion
D) Joint Promotion

3. Universal Containers has created a new Loyalty Member Portal for a second Loyalty Program that they have recently launched. A member of the first program has enrolled in the second program and has decided to use the same login for both Loyalty Member Portals. The user cannot access the new Loyalty Member Portal.
How can the Loyalty Administrator verify why the user cannot access the second Loyalty Member Portal?

A) Create a new user and new profile for the member.
B) Through Workspaces, check if the user profile has access to the new portal.
C) Check if the user has been assigned the Sharing Set for the Second Loyalty Member Portal.

4. What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

A) Current Member Count
B) Created Date
C) Last Modified Date
D) Reporting Enabled (Boolean)

5. An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?

A) Create a Journal Type for each case.
B) Create a custom field on transaction journal object
C) Create a custom field on Loyalty Ledger object
D) Create a Journal Subtype for each case.

Solutions: