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Cisco Introducing Cisco Voice and Unified Communications Administration : 640-461

640-461

Exam Code: 640-461

Exam Name: Introducing Cisco Voice and Unified Communications Administration

Updated: Jun 23, 2026

Q & A: 300 Questions and Answers

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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Refer to the exhibit.

You modify the primary extension of a Cisco Unified Communications Manager user, but shortly afterwards the user complains that although she can access her mailbox, her IP phone is not receiving new voice message notifications. What Cisco Unity Connection option should you configure to resolve the problem?

A) Tools > Synch Users
B) Edit User Basics > Extension
C) Edit User Basics > Message Waiting Indicators
D) Edit User Basics > Alternate Extension
E) Edit User Basics > Message Actions


2. Which tool can be used to migrate and import users into Cisco Unity Connection?

A) SFTP
B) .xls
C) TFTP
D) COBRAS


3. Which protocol is used between two Cisco IP phones once Cisco Unified Communications Manager Express connects a call?

A) SIP
B) SCCP
C) H.323
D) RTP


4. Which two signaling messages would you see on a network containing both Cisco Skinny and third-party IP phones that are registered to a Cisco Unified Communications Manager? (Choose two.)

A) station invite
B) invitation
C) off hook
D) invite


5. When you use the Dialed Number Analyzer in Cisco Unified Communications Manager, how does the output get saved?

A) as a log file accessible through the GUI interface
B) as a text file named dnaOutput callingparty dialeddigits .xml on the Cisco Unified CM server
C) as an analysis that only appears on the screen, so you must copy it to another program to save it
D) as an XML file named dnaOutput callingparty dialeddigits .xml on your local PC


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: C,D
Question # 5
Answer: D

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