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Cisco Implementing Cisco Collaboration Devices (CICD) : 210-060

210-060

Exam Code: 210-060

Exam Name: Implementing Cisco Collaboration Devices (CICD)

Updated: Sep 02, 2025

Q & A: 240 Questions and Answers

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Cisco 210-060 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Provision End Users and Associated Devices
  • Verify User Features are Operational
Topic 2
  • Describe Causes and Symptoms of Call Quality Issues
  • Reset Single Devices
Topic 3
  • Describe the Cisco Unified Communications Components and Their Functions, Quality Implications of a VoIP Network
Topic 4
  • Describe User Creation Options for Voice Messaging
  • Describe Cisco Unified IM and Presence
Topic 5
  • Identify Voicemail Issues and Resolve Issues Related to User Mailboxes
  • Describe How to Use Phone Applications
Topic 6
  • Create or Modify Endpoints for Cisco Unified Communications Manager
  • Enable end Users for Cisco Unified IM and Presence
Topic 7
  • Enable User Features and Related Calling Privileges for Extension Mobility, Call Coverage, Intercom, Native Presence, and Unified Mobility Remote Destination Configuration
Topic 8
  • Describe the Characteristics of a Cisco Unified Communications Solution, Call Signaling and Media Flows
Topic 9
  • Generate Capacity Reports, Usage Reports, RTMT Reports to Monitor System Activities
Topic 10
  • Configure Voice Messaging and Presence
  • Configure Cisco Unified IM and Presence
Topic 11
  • Provide End User Support
  • Define Fault Domains Using Information Gathered from End User
  • Verify PSTN Connectivity
Topic 12
  • Describe User Creation Options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Topic 13
  • Create or Modify User Accounts for Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express Using the GUI

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cicd.html

Understanding functional and technical aspects of CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

The following will be discussed in CISCO 210-060 exam dumps:

  • Cisco IM and Presence: What is IMP and Jabber
  • CUCM Maintenance and Monitoring: Troubleshooting Route Plans and Reporting
  • CUCM Maintenance and Monitoring: Troubleshooting IP Phone Registration
  • CUCM Maintenance and Monitoring: Troubleshooting with CUCM RTMT
  • CUCM Dial Plans: Understanding Partitions and Calling Search Spaces
  • CUCM Dial Plans: Understanding the Architecture
  • Unity Connection: Understanding the Architecture
  • Cisco IM and Presence: Configuring Jabber Clients
  • Unity Connection: Understanding User Templates
  • CUCM Dial Plans: Understanding and Configuring Mobility
  • CUCM Dial Plans: Route Plan Fundamentals
  • Cisco IM and Presence: Key Troubleshooting Spots
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