ISO Beingcert ISO/IEC 20000 Lead Implementer : ISOIEC20000LI

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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. What should an organization demonstrate through documentation?

A) That the complexity of processes and their interactions is documented
B) That the distribution of paper copies is regularly complete
C) That Its security controls are implemented based on risk scenarios

2. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
According to scenario 2. Beauty has reviewed all user access rights. What type of control is this?

A) Legal and technical
B) Detective and administrative
C) Corrective and managerial

3. Some of the issues being discussed in the awareness session were too technical for the participants. What does this situation indicate? Refer to scenario 6.

A) TradeB did not evaluate the competence of the trainer
B) TradeB did not determine the type and level of competence needed
C) Employees are equipped with information security expertise, therefore. they do not represent a potential risk

4. An organization has justified the exclusion of control 5.18 Access rights of ISO/IEC 27001 in the Statement of Applicability (SoA) as follows: "An access control reader is already installed at the main entrance of the building." Which statement is correct'

A) The justification for the exclusion of a control is not required to be included in the SoA
B) The justification is not acceptable because it does not indicate that it has been selected based on the risk assessment results
C) The justification is not acceptable, because it does not reflect the purpose of control 5.18

5. According to scenario 9, TroNlcon SPEC aimed to eliminate the causes of adverse events By focusing on:

A) Correcting information security Incidents rather than preventing them
B) Detecting information security incidents rather than correcting them
C) Preventing information security incidents rather than correcting them

Solutions: