Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000-3

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Softconsole
B) Office Phone Manager Pro
C) Office Video Softphone
D) Office Voice Portal

2. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) http://192.168.42.100:8080/inyama/inyama.html
B) https://localhost/CCRWebAgent
C) http://192.168.42.100:8888
D) http://192.168.42.100/CCRWebClint
E) http://localhost/CCRWebAgent

3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) IMAP
B) MAPI
C) POP3
D) HTTP

4. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Historical Reporting Application
B) Call Detail Reporter
C) Advanced Summary Reporter
D) System Status Application

5. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) Not a supported feature
B) There is no limit.
C) Limited to the number of systems in an SCN
D) One backup per system

Solutions: