Avaya Administering Avaya Aura Communication Manager Specialized : 61451T

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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. Why are live monitoring and trace commands valuable in system maintenance?

A) They automate most of the administrative tasks.
B) They provide historical data analysis.
C) They allow for immediate correction of network issues.
D) They reduce the need for manual system checks.

2. Which features are typical of Basic Hunt Groups in Communication Manager?
(Choose Three)

A) Integrating with external call center software
B) Enabling users to log in and log out of the group
C) Providing detailed analytics on call patterns
D) Distributing incoming calls among a group of extensions
E) Allowing sequential or simultaneous ringing

3. What role does the EAS feature play in Communication Manager?

A) It supports enhanced call reporting
B) It enhances security by enabling station locking
C) It allows for skills-based routing and priority queuing
D) It provides extended call forwarding options

4. What types of reports can be generated by Communication Manager for operational insights?

A) Employee productivity reports
B) Environmental impact reports
C) Financial and accounting reports
D) Usage, performance, and error reports

5. What does the Call Pickup feature enable in Communication Manager?

A) Recording calls automatically when picked up
B) Allowing users to answer a call that is ringing on another extension within their group
C) Locking the station after a call is picked up
D) Automatic call forwarding to another group

Solutions: