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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Quotations and Order Management | - Sales quote processing - Order management basics |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing?
There are 2 correct answers to this question.
Response:
A) Maintain product lists.
B) Maintain price lists and discount lists.
C) Maintain payment terms.
D) Enable business scoping.
2. For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A) Leads
B) Activites
C) Orders
D) Quotes
3. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase?
There are 2 correct answers to this question.
Response:
A) Customer product lists are shown.
B) Current service tickets with high priority are integrated.
C) A calendar view contacting visit details is integrated.
D) Map-based route planning is supported.
4. How can you distribute the revenue of the opportunity?
There are 2 correct answers to this question.
Response:
A) The revenue can be distributed between the account team members.
B) The revenue can be distributed on a daily basis.
C) The revenue can be distributed between the sales team members.
D) The revenue can be distributes at header level.
5. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
A) Create opportunities
B) Create and access contacts
C) Synchronize and exchange appointments
D) Synchronize and exchange leads
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C,D | Question # 3 Answer: C,D | Question # 4 Answer: C,D | Question # 5 Answer: B,C |
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