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Cisco Implementing Cisco Collaboration Applications : 300-810

300-810

Exam Code: 300-810

Exam Name: Implementing Cisco Collaboration Applications

Updated: Jul 30, 2026

Q & A: 314 Questions and Answers

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Implementing Cisco Collaboration Applications (300-810) Exam Prerequisite

Before taking Implementing Cisco Collaboration Applications (300-810) Exam course, you should have the following knowledge and skills:

  • Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks
  • Basic understanding of networking technologies
  • Basic understanding of voice and video

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • Understanding Cisco Collaboration Foundations (CLFNDU)
Certification Path

CCNP Collaboration has no specific prerequisites for its candidates but you should have a clear knowledge of all the topics before taking the official tests. In addition, if you have hands-on experience of 3–5 years in the implementation of collaboration solutions, this will make the path much easier for you.

To become accredited, you need to attain success in two exams. A core one coded 350-810 CLCOR and one concentration test chosen from the five options. 300-810 CLICA is one of these concentration exams, and passing it will also make you a Cisco Certified Specialist in Collaboration Applications Implementation.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

Cisco 300-810 Exam Syllabus Topics:
SectionWeightObjectives
Application Clients25%- Integration and features
  • 1. Voice and video features
    • 2. Presence integration
      • 3. Mobility and remote access
        - Troubleshooting
        • 1. Media quality issues
          • 2. Feature availability problems
            • 3. Login and connectivity issues
              - Deployment and configuration
              • 1. Client policies and settings
                • 2. Webex App
                  • 3. Cisco Jabber
                    Cisco Unified IM and Presence30%- Configuration
                    • 1. High availability
                      • 2. Federation configuration (XMPP, SIP)
                        • 3. Calendar integration
                          • 4. Centralized deployment
                            • 5. Apple Push Notification Service
                              • 6. Persistent chat
                                - Troubleshooting
                                • 1. Federation connectivity
                                  • 2. Calendar integration errors
                                    • 3. High availability failures
                                      • 4. XMPP issues
                                        • 5. Notification service problems
                                          Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
                                          • 1. High availability and redundancy
                                            • 2. IVR implementation
                                              • 3. Voice mail configuration
                                                • 4. System setup and integration
                                                  - Troubleshooting
                                                  • 1. Call routing issues
                                                    • 2. Integration faults
                                                      • 3. Message delivery problems
                                                        - Management and maintenance
                                                        • 1. User and mailbox management
                                                          • 2. Backup and restore
                                                            • 3. Integration with CUCM
                                                              Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
                                                              - SAML 2.0 components
                                                              • 1. Protocol
                                                                • 2. Assertion
                                                                  • 3. Profiles
                                                                    • 4. Binding
                                                                      - SSO types in collaboration environment
                                                                      • 1. Integrated Windows AD
                                                                        • 2. Smart card authentication
                                                                          • 3. Kerberos
                                                                            300-810 Related Exams
                                                                            350-801 - Implementing and Operating Cisco Collaboration Core Technologies
                                                                            300-825 - Implementing Cisco Collaboration Conferencing
                                                                            300-835 - Automating and Programming Cisco Collaboration Solutions
                                                                            300-830 - Implementing Cisco Collaboration Cloud Customer Experience
                                                                            300-820 - Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0
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