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CompTIA A+ Certification Exam: Core 2 : 220-1202

220-1202

Exam Code: 220-1202

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Jul 31, 2026

Q & A: 444 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:
SectionWeightObjectives
Operating Systems28%- Windows installation, configuration, and management
  • 1. Windows 10/11 features and settings
    • 2. Command-line tools and scripting
      • 3. File systems, partitions, and storage management
        • 4. Device drivers and system updates
          - macOS, Linux, and Chrome OS basics
          • 1. Command-line operations
            • 2. System configuration and maintenance
              • 3. Installation and navigation
                - Mobile operating systems
                • 1. Mobile device management
                  • 2. App installation and security settings
                    • 3. Android and iOS configuration
                      Operational Procedures21%- Safety and compliance
                      • 1. Workplace safety procedures
                        • 2. Privacy and regulatory compliance
                          • 3. Environmental controls
                            - Communication and professionalism
                            • 1. SLA management
                              • 2. Customer service techniques
                                • 3. Incident reporting
                                  - IT service management
                                  • 1. Documentation and change management
                                    • 2. Disaster recovery planning
                                      • 3. Backup and recovery processes
                                        Software Troubleshooting23%- Application and security troubleshooting
                                        • 1. Installation and compatibility problems
                                          • 2. Application crashes and errors
                                            • 3. Security-related issues and fixes
                                              - Mobile device troubleshooting
                                              • 1. App and OS update failures
                                                • 2. Connectivity and synchronization issues
                                                  • 3. Performance and battery problems
                                                    - Operating system issues
                                                    • 1. Update and driver failures
                                                      • 2. System crashes and performance issues
                                                        • 3. Boot errors and startup problems
                                                          Security28%- Network and application security
                                                          • 1. Wireless security protocols
                                                            • 2. Encryption technologies
                                                              • 3. Firewalls and security appliances
                                                                - Security fundamentals
                                                                • 1. Permissions and access control
                                                                  • 2. Authentication and authorization
                                                                    • 3. Zero Trust concepts
                                                                      - Threats and mitigation
                                                                      • 1. Data protection and disposal
                                                                        • 2. Social engineering prevention
                                                                          • 3. Malware types and removal
                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            1. A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

                                                                            A) Reenroll the user's mobile device to be used as an MFA token.
                                                                            B) Reset the device being used to factory defaults.
                                                                            C) Use a private browsing window to avoid local session conflicts.
                                                                            D) Bypass single sign-on by directly authenticating to the application.


                                                                            2. A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone's battery drains faster. Which of the following should a technician recommend to resolve this issue?

                                                                            A) Enable airplane mode and restart the smartphone.
                                                                            B) Clear the smartphone's browser cache and uninstall unknown applications.
                                                                            C) Replace the SIM card and modify the network settings.
                                                                            D) Perform a factory reset on the smartphone.


                                                                            3. An end user reports that their computer will not load Windows. Which of the following should a technician check after inspecting the computer hardware and verifying that it is working properly?

                                                                            A) Boot order
                                                                            B) Filesystem
                                                                            C) Encryption
                                                                            D) Drivers


                                                                            4. A developer who is using a personal laptop that is running Windows wants to leverage virtual technologies. The developer does not see an option to enable the Hyper-V feature. Which of the following is the most likely reason?

                                                                            A) The motherboard does not have a TPM.
                                                                            B) The OS edition is Home.
                                                                            C) The user has not joined a domain.
                                                                            D) The system is not fully patched.


                                                                            5. A technician is testing a new network monitoring application that enables real-time notifications when remote devices go offline. The remote locations are connected to the corporate offices by a VPN connection over the internet. Which of the following should the technician consider before enabling monitoring in all locations?

                                                                            A) Bandwidth consumption at headquarters
                                                                            B) Operational uptime requirements and maintenance windows
                                                                            C) Impact on the remote devices' baseline performance
                                                                            D) Business use cases for network monitoring


                                                                            Solutions:

                                                                            Question # 1
                                                                            Answer: C
                                                                            Question # 2
                                                                            Answer: B
                                                                            Question # 3
                                                                            Answer: A
                                                                            Question # 4
                                                                            Answer: B
                                                                            Question # 5
                                                                            Answer: B

                                                                            220-1202 Related Exams
                                                                            220-902-Deutsch - CompTIA A+ Certification Exam (902) (220-902 Deutsch Version)
                                                                            220-1002J - CompTIA A+ Certification Exam: Core 2 (220-1002日本語版)
                                                                            JK0-603 - CompTIA E2C JK0-603 Exam (Remote Support Technician designation pathway)
                                                                            JK0-802 - CompTIA A+ Certification Exam (JK0-802)
                                                                            TK0-250 - CompTIA Instructor+ Exam
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