WorldatWork T4: Strategic Communication in Total Rewards

QUESTION NO: 1
What is a consideration when using more than one presenter to communicate a message in a face-to- face channel?

A. The message communicated is likely to vary, even if scripted. B. Audiences will react more favorably to presenters with louder voices C. The last people to receive the message will get a shorter, less detailed message. D. Messages are best communicated by a single presenter

Correct Answer: A

QUESTION NO: 2
Which of the following should be focused on during Step 6, develop the communication campaign?

A. Analyzing the target audience for the communication B. Conducting audience research C. Documenting a project plan D. Detailing the total rewards philosophy and strategy

Correct Answer: A

QUESTION NO: 3
Which best describes the fundamental purpose of communication?

A. Elimination of noise. B. Decreased costs associated with total rewards programs. C. Shared understanding between a sender and receiver of information. D. Distribution of information.

Correct Answer: D

QUESTION NO: 4
Which statement best reflects one purpose of communication from an employee perspective?

A. Provides necessary education to support educated, informed decisions. B. Makes detailed information regarding all HR programs available at the time of hire and also annually. C. Satisfies legal requirements. D. Simplifies administration of benefits and work-life programs.

Correct Answer: A

QUESTION NO: 5
When should the communication campaign be evaluated?

A. Immediately following the creation of the campaign. B. When financial resources become available. C. Whenever the data is available to the communications team. D. After the initial rollout and again four to six months later.

Correct Answer: B

WorldatWork T4: Strategic Communication in Total Rewards - T4 Exam Questions