Slack Certified Admin - Slack-Certified-Admin Exam Questions [2026]

QUESTION NO: 1
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A. The number of messages posted in the #help-hr triage channel over the past 30 days B. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message C. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages D. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses

Correct Answer: C

QUESTION NO: 2
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?

A. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results. B. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself. C. Delete the channel; messages from a deleted channel are still available via search. D. Convert the channel to private, and then archive it; members of the channel will retain access to the files.

Correct Answer: A

QUESTION NO: 3
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food
& beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A. Single-channel Guest with deactivation time in six months B. Multi-channel Guest with deactivation time in six months C. Member with no deactivation time D. Member with deactivation time in six months

Correct Answer: A

QUESTION NO: 4
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons. B. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted. C. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required. D. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.

Correct Answer: D

QUESTION NO: 5
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

A. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it. B. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack. C. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides. D. Email a "How to use Slack guide" to new hires before they start.

Correct Answer: C

QUESTION NO: 6
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking question:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A. Encourage employees to direct message the HR team with question:s and confidential information. B. Archive the channel and create a new channel to eliminate the noise. C. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel. D. Limit the posting permissions to Org Admins, plus specific people.

Correct Answer: C,D

QUESTION NO: 7
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

A. Standardize and communicate channel naming conventions. B. Encourage members to add a channel purpose and topic. C. Restrict new channel creation to admins only. D. Change her workspace settings to allow all members to archive channels.

Correct Answer: C