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Salesforce Certified Slack Administrator - Salesforce-Slack-Administrator Exam Questions

QUESTION NO: 1
Which plan(s) support(s) customizable message and file retention features?

A. Enterprise Grid only B. Business+ and Enterprise Grid C. Free, Pro, Business+, and Enterprise Grid D. Pro, Business+, and Enterprise Grid

Correct Answer: D

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QUESTION NO: 2
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel. B. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance. C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions. D. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

Correct Answer: D

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QUESTION NO: 3
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

A. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends. B. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date. C. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels. D. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.

Correct Answer: D

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QUESTION NO: 4
You are a Workspace Admin in your organization's Slack Pro instance.
A terminated user is still active because Okta (your IdP) is down.
Which immediate steps should you take?

A. Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue. B. Change the member's email to a dummy email and perform a force logout so they will not be able to log back in. C. Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again. D. Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member's previous manager.

Correct Answer: C

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QUESTION NO: 5
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?

A. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in. B. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him. C. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner. D. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.

Correct Answer: C

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QUESTION NO: 6
You've just joined the Org Admin team at your organization.
You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?

A. Members can share files with guests in Slack. B. Members can share files externally via Slack Connect channels. C. Members can share files in public channels within the Slack Enterprise Grid. D. Members can share files externally by creating public URLs.

Correct Answer: D

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QUESTION NO: 7
Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)

A. Create a group direct message (DM) with the 10 employees in the LA region. B. Create a Slack Connect channel with the 10 people aligned to the LA region. C. Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region. D. Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA region.

Correct Answer: D

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QUESTION NO: 8
Which Slack plan(s) support the Legal Holds feature?

A. Free, Pro, Business+ and Enterprise Grid B. Enterprise Grid only C. Business+ and Enterprise Grid D. Pro, Business+ and Enterprise Grid

Correct Answer: B

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QUESTION NO: 9
You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan B. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid C. Mandatory two-factor authentication (2FA) on the Slack Free plan D. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan

Correct Answer: A

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QUESTION NO: 10
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A. Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed. B. Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work. C. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift. D. Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.

Correct Answer: C

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