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SHRM Society for Human Resource Management Certified Professional - SHRM-CP Exam Questions

QUESTION NO: 1
The socalled Glass Ceiling Act, which was an amendment to Title II of the Civil Rights Act of 1991, identified which three barriers to women advancing in the workplace?
Correct Answer: D
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QUESTION NO: 2
Within the SMART model, the letters stand for Specific, Measurable, ActionOriented, ___________, and Timebased. What does the "R" stand for?
Correct Answer: D
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QUESTION NO: 3
A human resources department is reviewing its current staffing availability and needs. The company is attempting to reduce unnecessary costs and has asked the human resources department to see if any cuts can be made. After a careful review, the human resources manager realizes that the department can make some positive changes. In particular, two of his employees have been requesting reduced hours, and he realizes that they have similar skills and have essentially been doing the same job. What is one option for the employees in this situation?
Correct Answer: B
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QUESTION NO: 4
Which component of an affirmative action plan provides demographic information for the labor market related to each job group?
Correct Answer: C
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QUESTION NO: 5
The National Labor Relations Act (NLRA) does not apply to which types of workers?
Correct Answer: D
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QUESTION NO: 6
The Stanley Corporation wants to avoid lawsuits, so the human resources department occasionally reviews the hiring process to ensure compliance with all equal opportunity regulations. This is an example of
Correct Answer: D
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QUESTION NO: 7
In cliff vesting, 100% must be vested after how long?
Correct Answer: C
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QUESTION NO: 8
Edith, an employee of a small business, is eligible for COBRA coverage through her employer. As it turns out, though, Edith is late of making payments toward her COBRA coverage, and the employer is considering the option of discontinuing the coverage. Edith's employer may choose to discontinue her COBRA coverage if her payments are not received within how many days of being due?
Correct Answer: C
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QUESTION NO: 9
In the event that a potential retaliatory action has occurred from an employer against an employee, what is generally OSHA's first goal?
Correct Answer: C
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QUESTION NO: 10
Helena is the human resources professional for a large legal firm. The upper management is interested in polling employees about ideas for improvements, but the firm has a solid hierarchy in place. As a result, many of the lowerlevel employees have confided in Helena that they do not feel comfortable speaking up. Which of the following ideas might Helena recommend to allow employees to voice their opinions without fear of upsetting higherranking employees?
Correct Answer: B
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QUESTION NO: 11
The Motivation/Hygiene Theory (1959) is attributed to which of the following researchers?
Correct Answer: A
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QUESTION NO: 12
The point factor method is used to
Correct Answer: B
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QUESTION NO: 13
When a Compliance Safety and Health Officer (CSHO) holds an inspection of a business, all of the following must occur during the inspection except:
Correct Answer: B
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QUESTION NO: 14
What is the primary directive of the Federal Employees Compensation Act of 1916?
Correct Answer: B
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QUESTION NO: 15
In which case was it determined that employees may not waive Family and Medical Leave Act (FMLA) rights in a severance agreement?
Correct Answer: A
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QUESTION NO: 16
Michal is interested in applying for a promotion within the publishing company where she works. What type of application would be most appropriate for the human resources professional to provide in this situation?
Correct Answer: A
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QUESTION NO: 17
What is the recommended minimum amount of advance notice that employers should provide employees before a scheduled performance evaluation?
Correct Answer: A
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QUESTION NO: 18
Which of the following occurs when a bill fails to pass because Congress adjourns before the required waiting period?
Correct Answer: C
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QUESTION NO: 19
Which of the following might be an example of Transactional Leadership?
Correct Answer: D
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QUESTION NO: 20
Which piece of legislation forbade yellow dog contracts?
Correct Answer: C
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QUESTION NO: 21
How many managers does each employee report to in a matrix organization?
Correct Answer: A
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QUESTION NO: 22
Ron and Marcy apply for the same job at the Brown Company. During Ron's interview, the interviewer outlines the major responsibilities of the available position, and asks Ron a series of questions about his ability to fulfill them. Marcy's interview covers much of the same ground, but the interviewer asks different questions related to Marcy's unique educational background. Ron and Marcy have participated in
Correct Answer: C
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QUESTION NO: 23
The Henderson Company needs to hire a large number of unskilled employees to perform data entry. Which type of application would be most appropriate?
Correct Answer: B
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QUESTION NO: 24
A labor union must deal with several different employers. The union decides to negotiate with the employers one at a time, hoping to achieve successively better deals. What strategy is this union using?
Correct Answer: C
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QUESTION NO: 25
For human resources departments, what is the first step in enterprise risk management?
Correct Answer: B
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QUESTION NO: 26
Which word best characterizes employee movement in the teambased model of career development?
Correct Answer: D
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QUESTION NO: 27
Which of the following employees would be most likely to receive oncall pay?
Correct Answer: B
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QUESTION NO: 28
How is the lost time rate calculated?
Correct Answer: A
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QUESTION NO: 29
Which of the following types of deferred compensation plans is considered "portable" because employees can remove the money from the plan and convert the payment into other forms?
Correct Answer: C
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QUESTION NO: 30
A Scanlon Plan is an example of a(n)
Correct Answer: B
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QUESTION NO: 31
Which of the following is not a valid step in the mediation process?
Correct Answer: B
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QUESTION NO: 32
Which of the following pieces of legislation covers the employer's ability to monitor the electronic communications of employees?
Correct Answer: B
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QUESTION NO: 33
According to Edward E.
Lawler, the four elements of a highinvolvement organization are
Correct Answer: D
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QUESTION NO: 34
Which of the following is a consequence of the SarbanesOxley Act?
Correct Answer: D
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QUESTION NO: 35
Which of the following best describes an environmental scan that might occur during strategic planning?
Correct Answer: D
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QUESTION NO: 36
Defined contribution plans for organizations include all of the following options except:
Correct Answer: A
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QUESTION NO: 37
All of the following relate specifically to workers' compensation laws for particular industries except:
Correct Answer: A
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QUESTION NO: 38
Which of the following statements about strikes is false?
Correct Answer: B
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QUESTION NO: 39
Hard bargaining is another name for which of the following types of collective bargaining?
Correct Answer: C
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QUESTION NO: 40
Which of the following is not considered a bottomup method of communication delivery?
Correct Answer: B
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