BICSI Registered Communications Distribution Designer (RCDD)

QUESTION NO: 1
During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized the program manager was asked to transition the program into operations.
At this stage, what is expected during the post-review session organized by the program manager?

A. Benefits register updates B. Customer sign-off C. Feedback and lessons learned D. Earned value (EV) report

Correct Answer: C

QUESTION NO: 2
The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system's cost. The program manager has provided monthly performance reports throughout the program's lite cycle.
Which of the following would the customer be interested in reviewing?

A. Original cost baseline B. Estimate at completion C. Estimate to complete D. Cost performance index

Correct Answer: B

QUESTION NO: 3
In a program's definition phase a program manager in country A is assigned to expand a restaurant chain into country B.
The program manager creates the program team by identifying the required protect management resources.
Which of the following represents an initial step needed to evaluate available resources that are aligned with me program's needs''

A. Completing an assessment of skills and competencies B. Identifying program resource requirements C. Creating a program resource management plan D. Obtaining resource availability information from the functional managers

Correct Answer: B

QUESTION NO: 4
During program execution, how does a program manager ensure that benefits are being realized in accordance with program governance*?

A. By updating the benefits register B. By reviewing the benefits management plan C. By reviewing the program business case D. By conducting benefits analysis and planning

Correct Answer: D

QUESTION NO: 5
The project manager of project A develops a communications management plan. The project manager of project B is new and is uncertain how to develop appropriate communications for the company's staff What should the program manager do to ensure communications on the component projects are consistent?

A. Request a more experienced project manager to work on project 6 B. Direct all projects to use project A's communications management plan as a template C. Rework the communications management plans for all projects to be consistent D. Create a program communications management plan across all component projects

Correct Answer: C

QUESTION NO: 6
A company's marketing department Tails an internal compliance audit To comply with the auditor's remediation plan the legal department mandates that a content management system (CMS) be implemented After initiating the program for CMS implementation the program manager discovers that the marketing department has already preselected which CMS technology will be implemented.
What should the program manager do to ensure the success of the program?

A. Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered B. Ask a senior marketing executive to act as the program sponsor and participate on the steering committee: require steering committee representation from the IT legal, and other key departments, validate that the chosen solution meets the requirements C. Host a kick-off meeting, request preliminary requirements from the marketing department, conduct a design session present the steering committee with a solution that meets the requirements: and meet with interested vendors D. Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gam the confidence of the legal department

Correct Answer: C

QUESTION NO: 7
A program manager is working with the sponsor, stakeholders, and steering committee to formulate a program's benefits sustainment and transition plan What should the program manager do to create this plan?

A. Update the benefits management plan, and provide a copy to the organization responsible for measuring the sustainment period B. Interview stakeholders and revise the benefits management plan to provide new insight into the program's execution and benefits sustainment period C. Identify key measures to compare expected benefits in the benefits management plan with actual performance once benefits sustainment and program transition starts D. Assign creation of the benefits sustainment plan to the organization responsible for monitoring and controlling the sustainment period

Correct Answer: A

QUESTION NO: 8
A program receives initial approval from the selection committee to proceed with the program development.
What should the program manager do next"?

A. Analyze lessons learned and historical information to validate the programs expected outcomes B. Define the program architecture and assign the benefits realization to the component projects. C. Continue to develop the high-level program road map D. Complete the program setup to establish a firm foundation of support and approval for the program

Correct Answer: C

QUESTION NO: 9
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback As this type of program had previously been conducted by the company, the program manager questions whether similar results were experienced during testing.
What should the program manager do next?

A. Contact the R&D department for product testing results B. Review the program management information system (PMIS) for lessons learned C. Facilitate another test market sampling D. Document the results to share with the program governance board

Correct Answer: B

QUESTION NO: 10
A program is completed and the expected benefits are realized Before executing the transition and closing of the program, what should the program manager do?

A. Obtain approval from the program governance board to initiate program closure activities B. Create a final program report. C. Archive documents and lessons learned D. Perform administrative and program management information system (PMIS) closure activities.

Correct Answer: A

QUESTION NO: 11
An ICT distribution designer is reviewing a client's site information (spaces and pathways) to determine network technology and equipment selection. This is referred to as a___________design process

A. bottom-up B. functional C. logical network D. top-down

Correct Answer: A

QUESTION NO: 12
A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information.
The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity What should the program manager do with the knowledge gained from this activity?

A. Update the communications management plan B. Communicate the corrective action to the program sponsor C. Include the lessons learned in the weekly program report D. Update the lessons learned database

Correct Answer: D

QUESTION NO: 13
Which two of the following roles do an ICT distribution designer use to ensure a timely and cost-effective telecommunications construction project? (Select two options.)

A. Coordinate electrical supply so it is available in advance of the starting of contractor work. B. Discuss design concerns with inspectors. AHJs, and other stakeholders. C. Verify that the overall physical security design complies with the owner expectations. D. Assist in the resolution of unforeseen conditions, change orders RFIs and changes to the project's critical path. E. Ensure the construction materials are stored properly and protected from theft.

Correct Answer: D,E

QUESTION NO: 14
The marketing department of a firm has tasked the organization to design a structured cabling system allowing them to support either 10G6aseT or HDBASE-T. The budget requires that only one cable type be installed and that it be MINIMUM compliant. Of the following choices, what is the choice with the MINIMUM solution/solutions for the client?

A. Category 6A B. Category 5e C. Category 6 D. Category 7

Correct Answer: A

BICSI Registered Communications Distribution Designer (RCDD) - RCDDv14 Exam Questions