CompTIA A+ Recertification Exam for Continuing Education

QUESTION NO: 1
A customer wants to connect a laptop to a mobile device's Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

A. NFC B. IR C. Hotspot D. Lightning

Correct Answer: C

QUESTION NO: 2
A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?

A. The workstation has the incorrect drivers installed B. The network cable on the printer is unplugged C. The employee does not have the proper permissions D. The printer needs a maintenance kit installed

Correct Answer: A

QUESTION NO: 3
Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

A. Replace the battery. B. Connect an external display device. C. Replace the laptop with a new one. D. Use a multimeter to test voltage.

Correct Answer: B

QUESTION NO: 4
A technician is tasked with installing Windows on numerous network PCs. Which of the following is the QUICKEST method for getting a standard configuration to the PCs?

A. Prebuilt image using PXE B. Single solid state/flash drive with answer file C. Hot swappable image drive D. Internal hard drive partition with the image

Correct Answer: A

QUESTION NO: 5
A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case.
Which of the following is the BEST course of action for the technician?

A. Follow the customer's prescribed course of action. B. Acknowledge the customer's input, but follow another course of action. C. Explain why the customer's prescribed course of action is incorrect. D. Convince the customer to take a better course of action to resolve the issue.

Correct Answer: B

QUESTION NO: 6
A technician is asked to install Microsoft office directly on a customer's computing device.
The technician notifies the customer that office cannot be installed directly on that device.
Which of the following device types does the customer have?

A. Thin client B. Thick client C. Mac D. Phablet

Correct Answer: A

QUESTION NO: 7
Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?

A. Replace the failed drives and restore the data from backup to the RAID. B. Replace one of the failed drives and run the RAID repair. C. Replace one of the failed drives and repair the RAID using system utilities. D. Replace the failed drives and format the RAID using the quick option.

Correct Answer: A

QUESTION NO: 8
Which of the following Windows utilities would MOST likely be used to identify system errors?

A. System Restore B. Event Viewer C. Windows Defender D. Security Center

Correct Answer: B

QUESTION NO: 9
Which of the following is an advantage of using static IP addresses for a business?

A. Lower security risk B. Simplifies IP management C. High availability D. Scalability for upgrades

Correct Answer: C

CompTIA A+ Recertification Exam for Continuing Education - RC0-903 Exam Questions