Salesforce Certified Platform User Experience Designer - Plat-UX-101 Exam Questions
QUESTION NO: 1
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?
Correct Answer: B,C
QUESTION NO: 2
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
Correct Answer: A
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QUESTION NO: 3
A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should bemade when planning for the site
A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should bemade when planning for the site
Correct Answer: C,D
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QUESTION NO: 4
Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?
Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?
Correct Answer: C
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QUESTION NO: 5
A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?
A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?
Correct Answer: B
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QUESTION NO: 6
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose2 answers.
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose2 answers.
Correct Answer: A,C
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QUESTION NO: 7
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?
Correct Answer: C
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QUESTION NO: 8
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?
Correct Answer: D
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QUESTION NO: 9
The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.
In which way could their experience be most effectively improved?
The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.
In which way could their experience be most effectively improved?
Correct Answer: C
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