ServiceNow Certified System Administrator - PR000370 Exam Questions [2026]

QUESTION NO: 1
Which one statement correctly describes Access Control rule evaluation?

A. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed B. Rules are evaluated using roles. The role with the most permissions evaluates the rules first C. Rules are evaluated from the general to the specific, so a table rule must be active to continue D. If more than one rule applies to a row, the older rule is evaluated first

Correct Answer: A

QUESTION NO: 2
Knowledge Base Search results can be sorted by which of the following? (Choose three.)

A. Number of views B. Relevancy C. Manager assignment D. Most recent update E. Popularity

Correct Answer: A,B,D

QUESTION NO: 3
What is a characteristic of importing data into ServiceNow?

A. An existing Transform Map can be used multiple times on the same import set B. Any user can manage and set up import sets C. Coalesce fields are used only after running Transform D. An existing Transform Map can be used one time on the same import set

Correct Answer: A

QUESTION NO: 4
What is the platform name for the User table?

A. sys_users B. x_users C. sys_user D. u_users

Correct Answer: A

QUESTION NO: 5
A Service Catalog may include which of the following components?

A. Record Producers, Order Guides, and Catalog Items B. Order Guides, Catalog Items, and Interceptors C. Catalog Items, Asset Contracts, Task Surveys D. Order Guides, Exchange Rates, Calendars

Correct Answer: A

QUESTION NO: 6
Which of the following allows a user to edit field values in a list without opening the form?

A. Form Designer B. List Editor C. Data Editor D. Edit Menu

Correct Answer: B