
Microsoft Power Platform Functional Consultant - PL-200 Exam Questions
QUESTION NO: 1
A company creates a bot by using Power Virtual Agents.
The company requires the bot to transfer callers to an agent if the bot is unable to recognize a custom ers request.
You need to configure the bot for the unrecognized information from the customer.
Which feature should you use?
A company creates a bot by using Power Virtual Agents.
The company requires the bot to transfer callers to an agent if the bot is unable to recognize a custom ers request.
You need to configure the bot for the unrecognized information from the customer.
Which feature should you use?
Correct Answer: D
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QUESTION NO: 2
A company uses a model-driven app. The app uses a workflow to send email. Emails are sent to new customers that enter an email address for the first time in the app.
Customers report that they do not receive an email after entering an email address.
You need to troubleshoot the issue.
In which order should you perform the actions? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

A company uses a model-driven app. The app uses a workflow to send email. Emails are sent to new customers that enter an email address for the first time in the app.
Customers report that they do not receive an email after entering an email address.
You need to troubleshoot the issue.
In which order should you perform the actions? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

Explanation:

QUESTION NO: 3
A company plans to create an app by using Power Apps. The company has the following requirements:
* The app must be able to enter data into Microsoft SharePoint
* Users must be able to add the app into Microsoft Teams.
You need to recommend which app to create. Which type of app should you recommend?
A company plans to create an app by using Power Apps. The company has the following requirements:
* The app must be able to enter data into Microsoft SharePoint
* Users must be able to add the app into Microsoft Teams.
You need to recommend which app to create. Which type of app should you recommend?
Correct Answer: A
QUESTION NO: 4
You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage solution that keeps storage costs low.
Solution: Enable OneNote integration.
Does the solution meet the goal?
You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage solution that keeps storage costs low.
Solution: Enable OneNote integration.
Does the solution meet the goal?
Correct Answer: B
QUESTION NO: 5
You are a Dynamics 365 for Customer Service administrator.
You must create a form for team members to use. The form must provide the ability to:
* Lock a field on a form.
* Trigger business logic based on a field value.
* Use existing business information to enhance data entry.
You need to implement business rule components to create the form.
Which components should you use? To answer, drag the appropriate components to the correct requirements.
Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You are a Dynamics 365 for Customer Service administrator.
You must create a form for team members to use. The form must provide the ability to:
* Lock a field on a form.
* Trigger business logic based on a field value.
* Use existing business information to enhance data entry.
You need to implement business rule components to create the form.
Which components should you use? To answer, drag the appropriate components to the correct requirements.
Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

* Action
* Condition
* Recommendation
QUESTION NO: 6
You need to configure the Primary Contact field.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to configure the Primary Contact field.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

QUESTION NO: 7
You are implementing a model-driven app to support a new line of business.
There are several places where automated business logic must be applied.
You need to determine how to apply the business logic.
Which method should you use? To answer, drag the appropriate methods to the appropriate business logic statements. Each method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You are implementing a model-driven app to support a new line of business.
There are several places where automated business logic must be applied.
You need to determine how to apply the business logic.
Which method should you use? To answer, drag the appropriate methods to the appropriate business logic statements. Each method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

Box 1: Business rule
By combining conditions and actions, you can do any of the following with business rules:
* NSE5_FSM-5.2 Set column values
* Clear column values
* Set column requirement levels
* Show or hide columns
* Enable or disable columns
* Validate data and show error messages
* Create business recommendations based on business intelligence.
Box 2: Real-time workflow
Real-time workflows:

Box 3: Power Automate instant flow
Instant Flows don't have a trigger in the same way as the Automated flow. Instead, they are triggered manually or on-demand, such as a user clicking a Flow button in the mobile app.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-busi ness-rule s-recommendations-ap ply-logic-form
https: //docs.microsoft.com/en-us/powerapps/maker/data-platform/configure-workflow-steps
https://carl desouza.com/difference-between-instant-automated-and-scheduled-flows-in-power-automate-and-how-to-change-the-type/
QUESTION NO: 8
A company deploys several model-driven apps. The company uses shared devices in their warehouse. The devices are always powered on. Users log on to the devices and then launch the apps to perform actions.
Unauthorized users recently uploaded several files after another user failed to log out of a device. The company needs to prevent these incidents from occurring in the future.
You need to configure the solution to prevent the reported security incidents.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

A company deploys several model-driven apps. The company uses shared devices in their warehouse. The devices are always powered on. Users log on to the devices and then launch the apps to perform actions.
Unauthorized users recently uploaded several files after another user failed to log out of a device. The company needs to prevent these incidents from occurring in the future.
You need to configure the solution to prevent the reported security incidents.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

Box 1: Set a timeout in the Power Platform admin center.
To enforce users to reauthenticate after a pre-determined period of time, admins can set a session timeout for their individual environments. Users can only remain signed in the application for the duration of session. The application signs out the user when the session expires. Users need to sign in with their credentials to return to customer engagement apps.
Note: Configure session timeout
* In the Power Platform admin center, select an environment.
* Select Settings > Product > Privacy + Security.
* Set Session Expiration and Inactivity timeout. These settings apply to all users.
Incorrect:
Configure inactivity timeout
* In the Power Platform admin center, select an environment.
* Select Settings > Product > Privacy + Security.
* Set Session Expiration and Inactivity timeout. These settings apply to all users.
Box 2: Enter the restricted file types in the SharePoint admin center.
To block uploading of specific file types
* Go to the Settings page of the new SharePoint admin center,
* Select Sync.

* Select the Block upload of specific file types check box.
* Enter the file name extensions you want to block, for example: exe or mp3.
* Select Save.
Reference:
https://docs.mi crosoft.com /en-us/power-platform/admin/user-session-management
https://docs.mi crosoft.com/en-us/onedrive/block-file-types
QUESTION NO: 9
A company uses a canvas app.
Supervisors must approve transactions when a user from the sales department enters a revenue amount that is over $1 million.
You need to configure an approval process without using code.
What should you create?
A company uses a canvas app.
Supervisors must approve transactions when a user from the sales department enters a revenue amount that is over $1 million.
You need to configure an approval process without using code.
What should you create?
Correct Answer: A




