Pegasystems Certified Pega Business Architect (CPBA) 74V1

QUESTION NO: 1
An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?

A. Add an optional process to each approval in the appropriate stage B. Add the manager approval to an alternative stage in the case life cycle C. Configure a single cascading approval based on an authority matrix D. Configure a parallel process for each of the required approvals

Correct Answer: C

QUESTION NO: 2
You are developing a car maintenance application for a car service enter. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose two.)

A. Configure routing to use business logic to assign tasks to the appropriate team using the type of service B. Configure single level approval routing to a supervisor who assigns the task to the specific team C. Configure routing to a skilled work group using the appropriate skill parameters for the selected service D. Configure all assignments to route to the service manager who then assigns the tasks to the specific team

Correct Answer: C,D

QUESTION NO: 3
Select the characteristics used to identify candidate rules to be delegated to business users.

A. Changing business conditions require that the rule be managed without IT intervention B. Ownership of changes to delegated rules changes from work group to work group C. Changes to business conditions require that the rule be managed with IT intervention D. Frequent changes are needed to continuously redefine the user experience

Correct Answer: B

QUESTION NO: 4
When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?

A. Create an approval step with cascading approval B. Create business logic to route to the different approvers C. Route to a workbasket where all three roles have access D. Create three assignments and route to the appropriate approver

Correct Answer: A

QUESTION NO: 5
After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage.
The claims adjuster then begins an accident investigation. If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

A. Option A B. Option C C. Option D D. Option B

Correct Answer: D

QUESTION NO: 6
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

A. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis B. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey C. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email D. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog

Correct Answer: C

Pegasystems Certified Pega Business Architect (CPBA) 74V1 - PEGACPBA74V1 Exam Questions