
Salesforce Certified OmniStudio Consultant - OmniStudio-Consultant Exam Questions
QUESTION NO: 1
What is best practice regarding the number of fields returned by a data source to a FlexCard?
What is best practice regarding the number of fields returned by a data source to a FlexCard?
Correct Answer: C
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QUESTION NO: 2
A client wants a survey OmniScript to be available in English, Spanish, and French. The logic is identical, but the labels and picklist values must be localized.
How should the OmniStudio Consultant evaluate the most maintainable design?
A client wants a survey OmniScript to be available in English, Spanish, and French. The logic is identical, but the labels and picklist values must be localized.
How should the OmniStudio Consultant evaluate the most maintainable design?
Correct Answer: B
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 3
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Correct Answer: B,C,D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 4
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of " network issue " and submit the case data " as-is " to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of " network issue " and submit the case data " as-is " to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
Correct Answer: A,B,D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 5
Which statement accurately describes how upgrades are handled for the Standard OmniStudio runtime environment?
Which statement accurately describes how upgrades are handled for the Standard OmniStudio runtime environment?
Correct Answer: C
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 6
In an Integration Procedure, what group element will control whether an individual action executes?
In an Integration Procedure, what group element will control whether an individual action executes?
Correct Answer: C
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QUESTION NO: 7
A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?
A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?
Correct Answer: A
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 8
A customer needs to store millions of Transaction records that are read-only and historical. They want to display this data in a FlexCard.
Which object design strategy supports this volume and use case?
A customer needs to store millions of Transaction records that are read-only and historical. They want to display this data in a FlexCard.
Which object design strategy supports this volume and use case?
Correct Answer: C
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 9
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
Correct Answer: A,C
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 10
Which two functions can be performed by DataRaptors?
Choose 2 answers
Which two functions can be performed by DataRaptors?
Choose 2 answers
Correct Answer: A,B
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 11
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers
Correct Answer: A,D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 12
Which of the following is a key difference between Integration Procedures and DataRaptors?
Which of the following is a key difference between Integration Procedures and DataRaptors?
Correct Answer: D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 13
What is the purpose of the " OmniStudio User " permission set license (PSL)?
What is the purpose of the " OmniStudio User " permission set license (PSL)?
Correct Answer: C
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 14
A banking client wants to display a list of recent transactions on a customer ' s profile. The display must be branded to match the bank ' s website and allow the agent to dispute a transaction directly from the list.
What is the primary role of OmniStudio in this scenario?
A banking client wants to display a list of recent transactions on a customer ' s profile. The display must be branded to match the bank ' s website and allow the agent to dispute a transaction directly from the list.
What is the primary role of OmniStudio in this scenario?
Correct Answer: D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).




