Salesforce Certified Nonprofit Cloud Consultant - Nonprofit-Cloud-Consultant Exam Questions [2026]

QUESTION NO: 1
An Administrator at an organization has set up Program Management in Nonprofit Cloud. The organization wants users to be able to group participants into Program Cohorts. The Administrator turns on the Program Cohort feature im Setup, but users still cannot see the Program Cohorts object.
Which permission set should the Administrator assign to the users?

A. Group Membership B. Program & Benefit Management C. Advanced Program Management

Correct Answer: C

QUESTION NO: 2
A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A. Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event. B. Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer. C. Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.

Correct Answer: C

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QUESTION NO: 3
A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records. What should the consultant recommend implementing?

A. Matching Rules B. Scheduled Apex Jobs C. Duplicate Jobs D. Duplicate Rules

Correct Answer: C

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QUESTION NO: 4
Which donor lifecycle step focuses on building a relationship with a potential new donor?

A. Cultivation B. Solicitation C. Stewardship

Correct Answer: A

QUESTION NO: 5
The program team at a nonprofit organization wants to provide services to individuals as well as their families.
How should the team set up the program participants and their family by using Nonprofit Cloud?

A. Create a Person Account for each individual.
Create a Business Account and a Party Relationship Group for the household.
Create an Account Contact Relationship between each individual and the household Business Account. B. Create a Person Account for the primary individual only.
Create an Account for the househeald.
Create a Contact Contact Relationship for the rest of the household members. C. Create a Person Account for each individual.
Create a Party Relationship Group for the household.
Create an Account Contact Relationship between each individual and the household Party Relationship Group.

Correct Answer: B

QUESTION NO: 6
A nonprofit organization has a large amount of donation data in spreadsheets.
Which Nonprofit Cloud feature should the organization use to import the data?

A. CSV Data Management B. Data Import Wizard C. Salesforce Data Loader

Correct Answer: A

QUESTION NO: 7
A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?

A. Salesforce Health Check B. NPSP Health Check C. Shield Platform Encryption D. Salesforce Optimizer

Correct Answer: A

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QUESTION NO: 8
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?

A. Account B. Relationship C. Contact D. Affiliation

Correct Answer: C

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QUESTION NO: 9
An organization wants to report on outbound grants for the current fiscal year. The organization wants to see what it has awarded for each grant opportunity, including applications that were approved or denied and the total amount paid out for each grant opportunity.
How should the organization build 4 report type in Nonprofit Cloud to meet the requirements?

A. Use Opportunities as the primary object. Use Individual Applications, Funding Awards, and Funding Award Participants as related objects. B. Use Funding Awards as the primary object. Use Individual Applications, Funding Disbursements, and Budget Allocations as related objects. C. Use Funding Opportunities as the primary abject. Use Individual Applications, Funding Awards, and Funding Disbursements as related objects.

Correct Answer: C

QUESTION NO: 10
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?

A. AppExchange Report B. Trailblazer Community Dashboard C. Learning Path D. Salesforce Help and Training

Correct Answer: C

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QUESTION NO: 11
A nonprofit organization processed a gift batch, but the Gift Batch Status is updated to Partially Processed; Failed.
Which step should be performed to successfully process the batch?

A. Resolve the Gift Entry errors and process the batch again, B. Manually set the Gill Gatch Status to Processed. C. Process a dry run of the batch.

Correct Answer: A

QUESTION NO: 12
A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund. How should the consultant advise the nonprofit to achieve this?

A. Run Batch Create Default Allocations bulk data process and specify the designated fund as the default. B. Create a campaign for the appeal and add a lookup field for the GAU for the designated fund. C. Enable Default Allocations and specify the designated fund as the default GAU. D. Create a campaign for the appeal and use the Manage Allocations functionality to assign the fund.

Correct Answer: D

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QUESTION NO: 13
A nonprofit organization needs to organize a portfolio of major donation prospects based on the prospect status to engage the most promising relationships. Which Nonprofit Cloud feature should the organization use?

A. Actionable Lists B. Action Plans C. Contact Profiles

Correct Answer: A

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QUESTION NO: 14
The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

A. Contacts with or without Service Participants B. Program Engagements with or without Household Account3 C. Contacts with or without Relationships D. Service Participants with or without Program Engagement

Correct Answer: C

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QUESTION NO: 15
A nonprofit wants to run an enrollment report for its education classes. Which Program Management Module object should the consultant use to build the report?

A. Service B. Service Delivery C. Program Engagement D. Program Cohort

Correct Answer: C

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