Microsoft Dynamics CRM 2016 Installation - MB2-711 Exam Questions [2026]

QUESTION NO: 1
You successfully upgrade a copy of your current CRM 2011 production organization to
CRM 2016 for testing. What can you learn from the test upgrade?

A. how long it will take to train users on new functionality B. how long it will take to roll back in the event of a failure C. approximately how long it takes to fix custom code D. approximately how long the upgrade takes

Correct Answer: C

QUESTION NO: 2
You need change the service account used to run the asynchronous processing servicer.
Which two steps are required to accomplish this goal? Each correct answer presents part of the solution.

A. Specify the new account names, save the new settings, and reset Internet Information
Service (IIS). B. Specify the new account names and complete the wizard. C. Run a repair operation in Programs and Features. D. Navigate to the services section located in the Microsoft Dynamics CRM settings.

Correct Answer: A,B

QUESTION NO: 3
You manage a Microsoft Dynamics CRM 2016 on-premises environment. You configure
Active Directory federation Services (AD FS) to support an Internet-facing deployment
(IFD).
Claims authentication works for external, but not internal traffic
You need to support IFD for both internal and external clients.
How can you resolve the internal claims-based authentication errors from internal clients?

A. Add a relying party trust for the internal server website. B. Create a CNAME for the internal website that points to the external website. C. Configure Active Directory sites and services to add the internal website. D. Configure Active Directory accounts for the AD FS server.

Correct Answer: D

QUESTION NO: 4
What is a benefit to using a forward mailbox?

A. Alerts generated on the outgoing mailboxes are consolidated and surfaced in relation to the single forward mailbox. B. It reduces administrative overhead of managing credentials to multiple outgoing mailboxes to a single mailbox. C. Alerts generated on the incoming mailboxes are consolidated and surfaced in relation to the single forward mailbox. D. It reduces administrative overhead of managing credentials to multiple incoming mailboxes to a single mailbox.

Correct Answer: B

QUESTION NO: 5
You are upgrading from Microsoft Dynamics CRM 2015 to Microsoft Dynamics CRM 2016.
What should you do after the upgrade is complete?

A. Analyze installed third-party add-ons to determine if they require upgrade. B. Review infrastructure and decide if new hardware will be required. C. Design a disaster recovery plan in case the upgrade process fails. D. Verily that ail integrations with other systems run as expected.

Correct Answer: C

QUESTION NO: 6
You are configuring an email server profile for testing and the Microsoft Dynamics CRM website can only be accessed by using the HTTP protocol.
You are unable to save the email server profile record.
You need to update the username and password in the email server profile in a supported manner.
Which two options will allow you to achieve the goat? Each correct answer presents a complete solution.

A. Export the record to Microsoft Excel, populate the username and password, and then re import. B. Use Windows PowerShell to disable the HTTPS requirement. C. Update the record in the database using a Microsoft SQL statement. D. Implement claims-based authentication for the server.

Correct Answer: B,C

QUESTION NO: 7
Which two operating systems are supported for Microsoft Dynamics CRM 2016?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Windows Server 2012 Foundation Edition B. Windows Server 2012 Standard Edition C. Windows Server 2012 R2 Datacenter Edition D. Windows Server 2012 R2 Essentials Edition

Correct Answer: C,D

QUESTION NO: 8
You have set up a forward mailbox to process email in conjunction with server-side synchronization.
You need to configure rules for multiple users who will use the forward mailbox.
How can you create the mailbox rules for the individual users? Each correct answer presents a complete solution.
NOTE Each correct selection is worth one point.

A. Use the Rule Deployment Wizard with the Email Router to publish rules to multiple users. B. Use Deployment Manager to publish rules to multiple users. C. Manually create a rule for each user in Microsoft Outlook. D. Use the bulk edit functionality in Microsoft Dynamics CRM to change multiple user's mailbox records to use a forward mailbox.

Correct Answer: B,D

QUESTION NO: 9
You need to use the full capability of Microsoft Dynamics CRM server-side synchronization to include synchronization of tasks, email appointments, and contacts.
What are three possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Microsoft Dynamics CRM Online and Exchange Online B. Microsoft Dynamics CRM on-premises and Exchange Online C. Microsoft Dynamics CRM on-premises and Exchange on-premises D. Microsoft Dynamics CRM Online and Exchange on-premises E. Microsoft Dynamics CRM on-premises and POP3 email server

Correct Answer: B,C,E

QUESTION NO: 10
You manage Microsoft Dynamics CRM on-premises in a multi-server deployment. You have 3 Web servers, an Async Server, and a Microsoft SQL Server.
You need to make modification to the servers using scripts to automate operations.
Where should you run the scripts?

A. On a server with the Deployment Tools installed B. On the Web servers C. On the Async Server D. On the SQL Server

Correct Answer: C