HP Introduction to Selling Servers, Storage, Networking and Services

QUESTION NO: 1
What is a valuable customer benefit of using HP ProLiant Gen8 servers?

A. Reduced need for dedicated IT staff B. Reduced need for redundant power sources C. Reduced need for data backup D. Reduced need for network security

Correct Answer: A

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QUESTION NO: 2
Your customer is a medical clinic that is acquiring real estate for a second location. The customer is in which Just Right IT (JRIT) stage of growth?

A. Starting out B. Building momentum C. Starting to grow D. Business expansion

Correct Answer: B

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QUESTION NO: 3
A customer says to you, 'Data protection is too complicated and too expensive for my business.' What should you do?

A. Take the opportunity to explain the importance of data protection and the HP options available. B. Explain that most business network devices include adequate data protection capabilities. C. Show them the data protection solutions available from third-party service providers. D. Agree and help them to understand that data protection is more important in large enterprise organizations.

Correct Answer: A

QUESTION NO: 4
Which top IT trend for small and medium business is addressed with solutions that help avoid IT silos and the need for IT specialists?

A. IT variety and choice B. Scalability C. Simplicity of IT infrastructure and tight integration D. Security with the ability to secure assets and data

Correct Answer: C

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QUESTION NO: 5
Which statement is true about the appropriate type of sales motion to use with HP customers?

A. Consultative is best in every sale of HP solutions and products. B. Transactional is best in every sale of HP solutions and products. C. The sales motion should depend on the customer's stage in the Just Right IT (JRIT) maturity model. D. The sales motion should depend on the relationship with the customer and the type of solution.

Correct Answer: D

QUESTION NO: 6
How should you position the value of HP Technology Services to a customer?

A. Compare the cost of an appropriate HP Care Pack with the cost of replacing hardware B. Compare the cost of downtime versus the cost of the standard warranty C. Compare the cost of downtime versus the cost of an appropriate HP Care Pack D. Compare the cost of the standard warranty versus the cost of supporting the hardware internally

Correct Answer: B

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QUESTION NO: 7
What is customer segmentation?

A. Grouping the people in a company into similar work segments to improve processes and services B. Subdividing similar customers into groups for prospecting and efficiently uncovering their needs C. Dividing a customers network infrastructure into manageable units for efficient control D. Dividing customers by physical location and region for defining sales territories

Correct Answer: B

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HP Introduction to Selling Servers, Storage, Networking and Services - HP2-E59 Exam Questions