Salesforce - Implementing Field Service Lightning - FSL-201 Exam Questions

QUESTION NO: 1
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?

QUESTION NO: 2
When customers call in for support at AW Computing, a case is always created. If the issue cannot be solved without dispatching a technician, a work order is created from the case. Milestones are currently being used on cases, and support operations would like to extend the use of milestones to the work orders. To meet this requirement, the system administrator added the milestone Lightning component to the work order Lightning record page. Technicians and managers are reporting that there are no milestones listed when viewing the record.
How should this issue be resolved?

QUESTION NO: 3
Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Choose 2 answers

QUESTION NO: 4
Universal Containers wants to increase customer satisfaction by committing preferred resources to accounts and providing prompt service.
Which two default Scheduling Policies meet this requirement?
Choose 2 answers

QUESTION NO: 5
Universal containers (UC) wants to deploy knowledge to its field team.
How should UC ensure its technicians can access knowledge articles offline?

QUESTION NO: 6
Approximately 70% of Universal Containers^ site visits are inspections and quotation sessions that take roughly the same amount of time and set of resource skills to complete.
What should a Consultant recommend to streamline the creation of these Work Orders?

QUESTION NO: 7
Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to the existing status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

QUESTION NO: 8
One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.
On which object should a Consultant set Operating Hours to meet this requirement?