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Salesforce Consumer Goods Cloud Accredited Professional - Consumer-Goods-Cloud-Accredited-Professional Exam Questions

QUESTION NO: 1
Universal Connect (UC) offers business internet to its customers. UC has two requirements: their business internet offers must be by region to provide competitive prices in each region, and customers must be able to see pricing before adding the product to the Industries CPQ cart.
What are two ways a consultant can meet the business requirements?

A. Create a Base Price List and Multiple Child Price Lists associated with Context Rules per region. B. Create Promotions associated with Context Rules per region. C. Create multiple Price List Entries associated with Context Rules per region. D. Add an Attribute to define the region on the business internet offers and use the Attribute-based Pricing Matrix.

Correct Answer: A,C

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QUESTION NO: 2
Universal Connect (UC) sells several mobile devices to its customers. UC has several attributes like color, storage, and screen size that are common across mobile devices. UC is looking for recommendations around efficiently modeling them using the SFI product catalog.
How should the Consultant model the product catalog to achieve UC's requirements?

A. Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Mobile Offer Spec Type' object type. B. Create 'Mobile Offer Spec Type' Object type with the base attributes as Parent Object Type and associate mobile device offers with this object type and add additional attributes. C. Create 'Base Offer Spec Type' Object type with all the attributes and associate mobile device offers with this object type. D. Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Base Offer Spec Type' object type.

Correct Answer: A

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QUESTION NO: 3
Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?

A. Use OmniOut and add the existing OmniScript and FlexCards. B. Create a Lightning Out Project and use Javascript to load the Lightning Web Components (LWCs) into the external site. C. Use a Canvas application to expose the OmniScript and FlexCards to unregistered users. D. Use an integration user for the authentication with Salesforce to get the session token that will allow calls to Salesforce.

Correct Answer: A,D

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QUESTION NO: 4
Where are the results (actual values) of Custom Task KPIs stored?

A. In the custom object. B. In the Visit Record C. In the Retail Store KPI record D. In the Retail Visit KPI record

Correct Answer: C

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QUESTION NO: 5
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

A. Cancel the task and perform the planogram check manually. B. Contact the manager to create a new planogram. C. Edit product tags. D. Turn the competitor's products around and re-perform the check.

Correct Answer: C

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QUESTION NO: 6
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL Internet service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, and 50 Mbps uses the VDSL technology, which requires Bonded Copper Pair.
How should a Consultant model this service end-to-end?

A. Model the DSL Internet service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS. B. Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as fields of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS. C. Model the DSL Internet service as a technical product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the technical product to CFS to RFS. D. Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL and Copper Pair and Bonded Copper Pair as technical products. Model direct decomposition between the technical product to technical products.

Correct Answer: A

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QUESTION NO: 7
How can an Account Manager visualize store visits in their territory for the day by their current status?

A. By creating a map layer using visits as the base object and color code the markers by status B. By creating a Map Layer using retail store search filters by status and color code the markers by status C. By creating a map layer using accounts as a base object and color code the markers by status D. By creating a map layer using retail store as the base object and represent the markers by shape

Correct Answer: A

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QUESTION NO: 8
Which field is required for setting up Retail Store KPIs?

A. Retail Store Group B. Effective to C. KPI Type D. Promotions

Correct Answer: C

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QUESTION NO: 9
Universal Containers (UC) is rolling out a new offer, which must be fulfilled using Industries Order Management. During fulfillment, the orchestration must integrate with the provisioning system, which accepts a different payload for activation and deactivation of the service.
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?

A. Create one Orchestration Plan Definition with two Orchestration item definitions having mutually exclusive conditions on the product action. Configure Scenario to include both Add and Disconnect actions. B. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with the Deactivation Orchestration item. Configure one scenario to map Activation to Add action and Deactivation to Disconnect action. C. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Configure scenarios to map Activation to Add action and Deactivation to Delete action. D. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Set conditions on Orchestration items based on product action.

Correct Answer: A

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