APMG-International Change Management Foundation - Change-Management-Foundation Exam Questions
QUESTION NO: 1
When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?
When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?
Correct Answer: D
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QUESTION NO: 2
Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.
Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.
Correct Answer: D
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QUESTION NO: 3
Which management approach is recommended to help people through the neutral zone' phase of Gridges' model of human transition?
Which management approach is recommended to help people through the neutral zone' phase of Gridges' model of human transition?
Correct Answer: C
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QUESTION NO: 4
Which skill is MOST relevant to helping people through the change curve?
Which skill is MOST relevant to helping people through the change curve?
Correct Answer: B
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QUESTION NO: 5
According to Herzberg's research, which factor leads to high job satisfaction?
According to Herzberg's research, which factor leads to high job satisfaction?
Correct Answer: C
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QUESTION NO: 6
When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?
When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?
Correct Answer: A
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QUESTION NO: 7
What is the First step of Kotter's eight-step model for planning and leading organizational change?
What is the First step of Kotter's eight-step model for planning and leading organizational change?
Correct Answer: A
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QUESTION NO: 8
Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communication encourages and increases people's motivation to interact to find out more.
Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communication encourages and increases people's motivation to interact to find out more.
Correct Answer: B
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QUESTION NO: 9
Which of the common Agile concepts, behaviours, and techniques delivers a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development?
Which of the common Agile concepts, behaviours, and techniques delivers a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development?
Correct Answer: B
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QUESTION NO: 10
Which of the following statements about stakeholder identification are true?
Stakeholder identification is based on the anticipated impact of change Stakeholder identification begins with stakeholder mapping
Which of the following statements about stakeholder identification are true?
Stakeholder identification is based on the anticipated impact of change Stakeholder identification begins with stakeholder mapping
Correct Answer: D
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