SAP Certified - Solution Architect - SAP Customer Experience

QUESTION NO: 1
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

A. Lite registration screen B. Preference center C. Full registration screen D. Login screen

Correct Answer: B

QUESTION NO: 2
Which of the following suite qualities is supported by SAP Master Data Integration?

A. End-to-end business blueprints B. Coordinated lifecycle management C. Aligned domain models D. Embedded and cross-product analytics

Correct Answer: C

QUESTION NO: 3
What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.

A. Establish an organizational structure, technical foundation, and transformation methodology for clean core. B. Establish regular housekeeping tasks and procedures. C. Define roles and responsibilities as part of a process transformation office. D. Integrate clean core practices in the end-to-end value process chain. E. Establish release management.

Correct Answer: A,C,E

QUESTION NO: 4
You want to enhance a specific standard business context in SAP Marketing Cloud.
Which in-app features are available for enhancements?
Note: There are 2 correct answers to this question.

A. Append a new structure into an SAP standard table. B. Create a new UI as an SAP Fiori app. C. Create custom logic to enhance SAP standard logic. D. Add custom fields to the SAP standard fields.

Correct Answer: C,D

QUESTION NO: 5
You are performing the Assess Your Integration Strategy step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included?
Note: There are 2 correct answers to this question.

A. Map integration technologies. B. Scope the integration use case patterns. C. Complete the SAP Integration Solution Advisory Methodology template. D. Scope the integration domains.

Correct Answer: B,D

QUESTION NO: 6
Which types of statement can be configured in Consent Management?
Note: There are 3 correct answers to this question.

A. Privacy policy B. Push notification C. Terms of service D. Communication consent E. Other consent management

Correct Answer: A,C,E

QUESTION NO: 7
When are product fields created in SAP Emarsys Customer Engagement?

A. When user accounts are registered. B. During the customer checkout process. C. When specific product packages or add-ons are enabled. D. When new products are added to the inventory.

Correct Answer: C

QUESTION NO: 8
What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?

A. Types B. Folders C. Catalogs D. Categories

Correct Answer: D

QUESTION NO: 9
Which automation program types are available in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.

A. Channel Updates B. Interactions C. Automation Center D. Tactics E. Contact

Correct Answer: B,C,D

SAP Certified - Solution Architect - SAP Customer Experience - C_C4HCX Exam Questions