SAP Certified Application Associate - SAP Sales Cloud 2011

QUESTION NO: 1
What can you use to map the complex organizational structure of a large account in SAP Sales Cloud?

A. Organizational structure B. 360 overview C. Account hierarchy D. Territory hierarchy

Correct Answer: C

QUESTION NO: 2
You would like to create a new product list, based on a required product. Which would be an example of cross-selling?

A. An additional accessory of the product is proposed. B. A product of higher value is proposed for replacement. C. An additional product of higher value is proposed. D. A product of lower value is proposed for replacement.

Correct Answer: A

QUESTION NO: 3
When you generate an account summary, what type of information is displayed? Note: There are 3 correct Answers to this question.

A. Account team B. YTD revenue C. Relationships D. Marketing attributes E. Billing status

Correct Answer: A,C,D

QUESTION NO: 4
Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps must you perform in SAP Sales Cloud to set this up?

A. Create a download account on the SAP Support Portal. B. Assign the IT contact to a business role with Administrator authorizations. C. Define the IT contact in the business configuration scoping. D. Define the IT contact in the Service Control Center.

Correct Answer: D

QUESTION NO: 5
What is the parameter on which sales team determination is based?

A. Follow-up opportunity B. Party role C. Primary contact person D. Territory

Correct Answer: B

QUESTION NO: 6
Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A. WeChat B. TikTok C. Linkedln D. Instagram E. YouTube

Correct Answer: A,D,E

QUESTION NO: 7
Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

A. Set an account for territory override B. Upload Territory Hierarchy from Excel C. Assign an employee responsible for a territory. D. Create Multiple Root Hierarchies.

Correct Answer: B,D

QUESTION NO: 8
On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question.

A. Product B. Territory C. Customer D. Opportunity

Correct Answer: A,D

QUESTION NO: 9
During sales order sim-ulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct Answers to this question.

A. Calculation simulated B. Calculation rejected C. Calculated successfully D. Not calculated

Correct Answer: C,D

SAP Certified Application Associate - SAP Sales Cloud 2011 - C_C4H410_04 Exam Questions