ISTQB Certified Tester Advanced Level - Test Manager

QUESTION NO: 1
You have initiated a test process improvement project for your organisation using the STEP model. You have agreed the objectives, goals, scope and coverage of the process improvements with the stakeholders and defined the success criteria that will be applied to the project. Success criteria make risk reduction the most important target benefit for the process improvements, but overall return on investment is also an important consideration. You have just received the initial test assessment report.
Which ONE of the following would be the next step? SELECT ONE OPTION

A. Prioritize the proposed improvements by predicted risk reduction and build a test process improvement plan that aligns with organisational strategy B. Build a test process improvement plan that aligns with organisational strategy and maximizes return on investment. C. Build a test process improvement plan that achieves benefits identified by individual stakeholders. D. Prioritize the proposed improvements by return on investment and build a test process improvement plan that does not reduce overall risk management overheads.

Correct Answer: D

QUESTION NO: 2
You are preparing the estimate for the test plan, which should cover all test activities subsequent to the plan having been agreed. Estimation of test activities has in the past been embarrassingly inaccurate. Historical data from previous similar projects is unreliable, but for two recent projects it is possible to find out how many test cases were developed and how long this took.
Which TWO of the following estimation techniques will be BEST in this scenario?

A. Historical data extrapolation B. Planning poker C. Wideband Delphi D. 3-point estimation E. Test case quantity / effort per test case

Correct Answer: D,E

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QUESTION NO: 3
You are working on a project that is having problems with regressions. With each release of software given to the test team. 50% of the defects found are actually regressions. To combat this you have decided to implement test automation. You have given your automation team the following goal
'Implement lest automation to automate 90% of the manual regression tests before the product release date.'' Which of the following is likely an issue with this goal being defined as "SMART?

A. it is not clear if this is achievable in the time allowed B. It is not measurable against the goals of the project C. It is not specific on what needs to be done D. It is not relevant to the project objectives

Correct Answer: A

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QUESTION NO: 4
Which statement about defining process improvement actions using defect report information is TRUE?

A. Information about defect root causes can be used to enable refactoring of troublesome components B. Information about defect location can be used to assess the effectiveness of test processes at finding defects C. Information about duplicate and rejected defect reports can be used to assess the quality of debugging and fixing the defects D. Information about the phase of introduction of defects can identify the lifecycle stages in which most defects are created

Correct Answer: D

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QUESTION NO: 5
You are planning the testing for an emergency product update required to correct a serious security issue and to improve system maintainability of a key product in your company's catalogue. It has been estimated that the historical cost to the company for the security issue in this system has been $375,000.
In the last year a total of 10 reported "live' incidents were reported, resulting in a total external failure cost of S110.000 to correct.
The cost of prevention for this project has been estimated as $78,500 and from the development you have learned that the average cost of detection was $1,250 and the average cost of internal failure was $7,450 Which one of the following statements about cost of quality is TRUE? SELECT ONE OPTION

A. Each defect not found by testing will cost $1250. B. The historical costs of this system will be recovered in 2 years. C. Total cost of quality for this application will be $197,200. D. Each defect found during testing offers a saving of $1300.

Correct Answer: C

QUESTION NO: 6
Refer to SCENARIO 2 Project 2 is to be delivered using a RAD software development model. There will be two increments, the first will deliver a simple prototype user interface to facilitatetesting of the sound system delivered by 'Silver Sound Ltd', the second will deliver the full user interface required for the production system.
Development of the business requirements and project plan are underway, detailed system analysis will follow for each increment.
You have studied the test policy and risk register and must plan the next set of test activities. Which one of the following is the MOST effective approach for this project?
SELECT ONE OPTION

A. Finalize detailed test planning now for both increments, conduct exploratory testing for the first increment, then use automated tests only for increment 2. B. Conduct exploratory testing only for the first increment as it is a prototype solution, commence test charter planning for increment 2 C. Develop a master lest plan for each increment as soon as systems analysis is complete, then proceed with test analysis. D. Conduct high-level test planning and test analysis now, followed by more detailed test planning and test analysis for each increment considering use of automation where appropriate.

Correct Answer: D

QUESTION NO: 7
You have recently implemented a new defect management process which now includes a defect triage committee whose job is to review all new defects. The process is shown in the following diagram:

b. The total number of defects rejected as not a problem following investigation by the product author c. The number of defects returned to the defect author, expressed as a percentage of all defects raised d. The total number of defects that failed re-test more than once e. The total number of defects closed by the defect triage committee SELECT ONE OPTION

A. a and b. B. a and e. C. c and d. D. b and d.

Correct Answer: B

QUESTION NO: 8
Your testing team has just received the test conditions for a new project. You are conducting Test Design activities for this project. Your team feels that it would be beneficial to create high-level test cases.
What should they do concurrently with creating these test cases? [2]

A. Create the test summary report for the test cases you are creating. B. Create the traceability between the test cases and the requirements. C. Create the test plan. D. Create the test automation scripts.

Correct Answer: B

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QUESTION NO: 9
You are writing the project test plan and are analysing the following risks in the project risk register:

Which would be the MOST appropriate test activities to mitigate the product risks?

A. Apply portability testing for Risk 1 and schedule it ahead of security testing for Risk 4 and finally performance testing for Risk 2. Embed users with visual disabilities into the design team for Risk 3 B. Ignore Risk 1 as this is not within scope of a project test strategy. Apply performance testing for Risks 2 and 4, but schedule Risk 4 testing first. Ensure end-users with visual disabilities are involved during UAT C. Ignore Risk 1 as this cannot be mitigated by testing activities. Apply security testing for Risk 4 and schedule it ahead of performance testing for Risk 2. Conduct reviews of early screen designs and involve users with visual disabilities D. Ignore Risk 1 as this cannot be mitigated by testing activities. Apply performance testing for Risk 2 and schedule it ahead of security testing for Risk 4. Disregard Risk 3 as it cannot be mitigated by test activities

Correct Answer: C

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QUESTION NO: 10
Which of the following statements is true regarding Fault Tree Analysis?

A. It is used to determine the root cause of observed and potential failures. B. It is a formal technique used to identify the likely effects of risks. C. It is used to target defect-based testing. D. It is used to select the pairs of items to be used in pairwise testing.

Correct Answer: A

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QUESTION NO: 11
Your organization is considering using open-source tools. You have been told you need to be aware of the terms of the GNU general public license.
What is the basic concept of this license? [1]

A. Anyone can use the software anytime for any reason. B. A small license fee must be paid to the supplier of the software. C. You are allowed to use the software internally, but it cannot be incorporated into any product for which you will receive a profit. D. If you're going to distribute the software, you need to do so with the same terms as were applied when you received the software.

Correct Answer: D

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QUESTION NO: 12
An old stock control system is being decommissioned and replaced with a new system that has been running successfully in the live environment for the last few months. The stakeholders would like to -
* retain historical information held in the database to comply with their data retention policy (which requires order information to be retained for 7 years)
* query the historical information by running pre-written SQL queries.
* all commands must be invoked by keyboard as one of the end users is unable to use a mouse The pre-written SQL queries will be designed, developed and tested by the developers who are decommissioning the system and writing the data migration routine.
As the system to be decommissioned is integrated to other systems that will remain operational, the stakeholders have requested that testing incorporates all systems that are part of the stock control suite.
The stakeholders and project manager have identified the following risks, in priority order -
* 1st - Data has not been successfully migrated to an archived data store, resulting in the inability to query past stock levels and re-order details.
* 2nd - Historical data for the last 7 years is unavailable, resulting in the failure to meet the data retention policy.
* 3rd - Failure of existing systems within the stock control suite, adversely affecting the operational running of the business The risks are to form the basis of the test objectives. Which three of the following test activities, work products and/or resources achieves the test objectives?
a. Use of the live database to test the data migration does not corrupt or lose data b. A test plan detailing the test approach for ST. SIT & OT test levels c. Accessibility testing of the pre-defined SQL queries d. Security and Penetration testing of the archived database e Performance testing of the data migration exercise to ensure it completes in the time specified by the stakeholders f. Functional testing of the pre-defined SQL queries g. Regression testing of the end to end process for maintaining specified stock levels.

A. a, e and g. B. b, d and f. C. a, b and d. D. a, c and g.

Correct Answer: C

QUESTION NO: 13
What occurs In the retrospective closing?

A. A brainstorming session is held to discuss the solutions to the root causes of the most significant issues B. The strengths and opportunities for improvement in the retrospectives are discussed C. The data collection methods are reviewed D. Everyone shakes hands

Correct Answer: B

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ISTQB Certified Tester Advanced Level - Test Manager - CTAL-TM Exam Questions