ISQI UXQB Certified Professional for Usability and User Experience - Foundation Level

QUESTION NO: 1
Fill in the blank:
Heuristics in user design is a generally recognised__________ that helps to achieve usability.

Correct Answer:

rule of thum
Explanation
See page 38 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf

QUESTION NO: 2
The stage REFINED DESIGN involves- choose three:

A. Visual design B. High-fidelity prototype C. Use scenarios D. Style guide E. Navigation structure F. User journey maps

Correct Answer: A,B,D

QUESTION NO: 3
What concepts are a part of the user experience as defined in CPUX-F?

A. Quality objectives B. Human-centred design C. Actual use D. The interactive system E. Fulfillment of expectations /After use F. Expectation /Anticipated use

Correct Answer: C,E,F

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 4
Which three of the following components are part of the user interface of a car for the driver of the car?

A. Accelerator B. Gear stick C. Brake disc D. Bumper E. Number plate F. Rear-view mirror

Correct Answer: A,B,F

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 5
Fill in the blank:
The context of use description is the basis for identifying ________ and tracing them back to their__________.

Correct Answer:

user needs, source

QUESTION NO: 6
Fill in the blanks;
A user experience professional is a professional who has one or more of the following responsibilities in a project:
1. Planning and managing the____________ design process;
2. Identifying and describing the____________:
3. Deriving the_________ requirements;
4. Creating the___________architecture and the navigation structure;
5. Defining and conceiving the interaction between humans and the interactive system based on the context of_________;use and the
6. Designing the graphic part of the__________;
7. Carrying out___________ of user interfaces in various stages of realisation See answers below.

Correct Answer:

1. human-centred
2. context of use
3. user
4. information
5. user requirements
6. user interface
7. usability evaluations or usability evaluation
A user experience professional is a person who has specific responsibilities associated with the human-centred quality of an interactive system.
Their responsibilities include analysis of the context of use, specifying user requirements, producing design solutions - in particular prototypes - and carrying out usability evaluations.

QUESTION NO: 7
Which two of the following affect the user experience of an airline's website, but not its usability?

A. The graphics on the website are attractive B. The airport search is not error tolerant. For example, a search for 'Strassbourg' does not suggest
'Strasbourg' C. Luggage costs are hidden until users have entered their names D. After the flight, users are annoyed by unsolicited marketing emails from the airline E. Users consider the fares shown on the website to be quite high F. It is possible to cancel a ticket and get part of the fare refunded but all users struggled to find out how to get a refund

Correct Answer: D,E

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 8
11. Your colleague, Debbie, is planning interviews with users of a restaurant review website. Debbie shows you the interview questions she has written so far and asks you to comment on them.
Which two of Debbie's interview questions are leading?

A. "What do you think of the instructions on the website?" B. "Do you like the amazing colours on the website?" C. ''Do you have any suggestions for how this website should be financed?" D. "Have you ever visited London? If so, please tell me about some of your favourite places in London and some of the restaurants you have visited" E. "Have you ever used a restaurant review website before?" F. "Yesterday I interviewed a user who had a great idea. He suggested that reviewers should enter a code printed on their bill before they were allowed to enter a review; this would ensure that only people who had actually visited the restaurant submitted reviews. What do you think of this idea?"

Correct Answer: B,F

QUESTION NO: 9
The options below include some of the activities in a human-centred design process. Which one of these options lists those activities in the correct order?

A. Plan the human-centred design process > Evaluate the designs against user requirements > Incorporate the organisational requirements B. Specify the user requirements > Plan the human-centred design process > Evaluate the designs against user requirements C. Understand and specify the context of use > Evaluate the designs against user requirements > Release the draft prototype D. Understand and specify the organisational requirements > Understand the user requirements > Produce design solutions to meet organisational requirements E. Understand and specify the context of use > Specify the user requirements > Produce design solutions to meet user requirements F. Specify the user requirements > Understand and specify the context of use > Evaluate the designs against user requirements

Correct Answer: E

QUESTION NO: 10
Fill in the blank:
A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

Correct Answer:

1. usability inspection
Explanation
Usability evaluation
A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).
Note:
1. Usability evaluation is a common term for
a. Usability test;
b. User survey;
c. Usability inspection.

ISQI UXQB Certified Professional for Usability and User Experience - Foundation Level - CPUX-F Exam Questions