ASHRM Certified Professional in Health Care Risk Management (CPHRM) - CPHRM Exam Questions
QUESTION NO: 1
The Joint Commission requires that after a healthcare organization becomes aware of a sentinel event, it must complete a root cause analysis and action plan within how many days?
The Joint Commission requires that after a healthcare organization becomes aware of a sentinel event, it must complete a root cause analysis and action plan within how many days?
Correct Answer: B
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QUESTION NO: 2
An appropriate way to complete the verification read-back of a complete order, as required by The Joint Commission National Patient Safety Goals, is to have the person receiving the order
An appropriate way to complete the verification read-back of a complete order, as required by The Joint Commission National Patient Safety Goals, is to have the person receiving the order
Correct Answer: B
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QUESTION NO: 3
Which of the following items should be part of a claim file?
* peer review reports or data
* correspondence with attorneys and investigators
* literature search
* verification of settlement authority
Which of the following items should be part of a claim file?
* peer review reports or data
* correspondence with attorneys and investigators
* literature search
* verification of settlement authority
Correct Answer: C
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QUESTION NO: 4
Which of the following documents will an insurance underwriter use to provide an insurance quote?
Which of the following documents will an insurance underwriter use to provide an insurance quote?
Correct Answer: D
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QUESTION NO: 5
In general, how many steps should an FMEA proceed in each direction (upstream/downstream) when mapping a process for failure analysis?
In general, how many steps should an FMEA proceed in each direction (upstream/downstream) when mapping a process for failure analysis?
Correct Answer: B
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QUESTION NO: 6
A clear directive to a nurse is:
A clear directive to a nurse is:
Correct Answer: A
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QUESTION NO: 7
Which of the following are common techniques used to include patients and families in programs to educate patients about their safety?
* lay persons on select committees
* patient education opportunities
* patient events referred for peer review
* event reporting by patients and families
Which of the following are common techniques used to include patients and families in programs to educate patients about their safety?
* lay persons on select committees
* patient education opportunities
* patient events referred for peer review
* event reporting by patients and families
Correct Answer: A
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