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EXIN EPI Certified Information Technology Manager - CITM Exam Questions

QUESTION NO: 1
The Service Level Agreement (SLA) mentions a section 'estimated system response times'. What is not a key factor for a successful delivery?
Correct Answer: B
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QUESTION NO: 2
In business continuity planning, the maximum age of the data to restore in the event of a disaster is considered which of the following?
Correct Answer: D
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QUESTION NO: 3
Users (customers) are complaining about the quality of how problems are being solved. What is the most likely cause?
Correct Answer: C
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QUESTION NO: 4
As part of the business continuity plan preparations, management wants a site arrangement to facilitate a desk for the workers. Which site do you recommend?
Correct Answer: D
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QUESTION NO: 5
Whilst creating the budget for the project, stakeholders demand that the project manager submits a budget proposal as accurate as possible, supported by a Work/Product Breakdown Structure (WBS/PBS). What is the preferred budget estimation?
Correct Answer: C
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QUESTION NO: 6
Your organization considers a job rotation program. What is the main objective?
Correct Answer: C
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