
ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) - CIS-DF Exam Questions
QUESTION NO: 1
A CMDB Administrator needs to prevent duplicate CI creation from import sets that load data into the CMDB from vendor shipment files containing CI information.
How can the Administrator do this?
A CMDB Administrator needs to prevent duplicate CI creation from import sets that load data into the CMDB from vendor shipment files containing CI information.
How can the Administrator do this?
Correct Answer: D
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QUESTION NO: 2
A CMDB Manager is responsible for ensuring CI data accuracy across the organization and has identified opportunities to improve data quality by adjusting how conflicting values from multiple discovery sources are resolved.
Which CMDB 360/Multisource CMDB capability directly supports the Manager's ability to refine and validate these adjustments?
A CMDB Manager is responsible for ensuring CI data accuracy across the organization and has identified opportunities to improve data quality by adjusting how conflicting values from multiple discovery sources are resolved.
Which CMDB 360/Multisource CMDB capability directly supports the Manager's ability to refine and validate these adjustments?
Correct Answer: B
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QUESTION NO: 3
A CMDB Administrator needs to import external data into the CMDB. To reduce the risk of creating duplicates and prevent updates from unauthorized sources, it must be ensured that the Identification and Reconciliation Engine (IRE) is not bypassed.
What is the recommended method to import data into the CMDB utilizing the Identification and Reconciliation API?
A CMDB Administrator needs to import external data into the CMDB. To reduce the risk of creating duplicates and prevent updates from unauthorized sources, it must be ensured that the Identification and Reconciliation Engine (IRE) is not bypassed.
What is the recommended method to import data into the CMDB utilizing the Identification and Reconciliation API?
Correct Answer: B
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QUESTION NO: 4
A CMDB Administrator has been tasked with gathering information for a presentation to leadership. The Administrator needs to provide Duplicate CI, Orphan CI, and Stale CI metrics.
Which scorecard provides this information on the CMDB Health Dashboard?
A CMDB Administrator has been tasked with gathering information for a presentation to leadership. The Administrator needs to provide Duplicate CI, Orphan CI, and Stale CI metrics.
Which scorecard provides this information on the CMDB Health Dashboard?
Correct Answer: C
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QUESTION NO: 5
A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
Correct Answer: D
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QUESTION NO: 6
A CMDB Manager wants to improve data quality using the CMDB Health Dashboard.
What needs to happen to generate CMDB health scores?
A CMDB Manager wants to improve data quality using the CMDB Health Dashboard.
What needs to happen to generate CMDB health scores?
Correct Answer: A
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QUESTION NO: 7
(Choose 2 options)
The following Reconciliation Rules were configured for ServiceNow, Altiris, and SCCM for the Windows Server (cmdb_ci_win_server) class:

Which statements are true?
(Choose 2 options)
The following Reconciliation Rules were configured for ServiceNow, Altiris, and SCCM for the Windows Server (cmdb_ci_win_server) class:

Which statements are true?
Correct Answer: A,D
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QUESTION NO: 8
A CMDB Administrator has installed a Service Graph Connector and customized a script transform.
What will happen on subsequent upgrades if the default definition of the script transform is updated?
A CMDB Administrator has installed a Service Graph Connector and customized a script transform.
What will happen on subsequent upgrades if the default definition of the script transform is updated?
Correct Answer: C
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QUESTION NO: 9
A CMDB Data Owner has requested better insights into the different data sources that make up the CMDB data set. The Platform Owner knows that the new Service Graph Connector Central plugin is what is needed.
After installing the plugin, what workspace will have the new Service Graph Connector Central tab available?
A CMDB Data Owner has requested better insights into the different data sources that make up the CMDB data set. The Platform Owner knows that the new Service Graph Connector Central plugin is what is needed.
After installing the plugin, what workspace will have the new Service Graph Connector Central tab available?
Correct Answer: B
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QUESTION NO: 10
A Configuration Management team wants to confirm that all servers in the CMDB are correctly associated with their location.
Which CMDB Data Manager policy type does the team create?
A Configuration Management team wants to confirm that all servers in the CMDB are correctly associated with their location.
Which CMDB Data Manager policy type does the team create?
Correct Answer: E
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QUESTION NO: 11
During a CMDB redesign project, a CMDB Administrator must document the authoritative data sources for each principal CI class and the attributes that trigger CI identification.
Which CMDB management tool consolidates all this information?
During a CMDB redesign project, a CMDB Administrator must document the authoritative data sources for each principal CI class and the attributes that trigger CI identification.
Which CMDB management tool consolidates all this information?
Correct Answer: B
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QUESTION NO: 12
A CMDB Administrator knows that duplicate records exist in the CMDB and wants to understand the effect of running the CMDB Health Dashboard - Correctness Score Calculation job.
The following duplicate CIs exist:
Server A: Created on January 20, 2025
Server A: Created on January 21, 2025
Server A: Created on January 22, 2025
Which records will have the Duplicate Of field populated?
A CMDB Administrator knows that duplicate records exist in the CMDB and wants to understand the effect of running the CMDB Health Dashboard - Correctness Score Calculation job.
The following duplicate CIs exist:
Server A: Created on January 20, 2025
Server A: Created on January 21, 2025
Server A: Created on January 22, 2025
Which records will have the Duplicate Of field populated?
Correct Answer: B
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QUESTION NO: 13
A Windows administration team needs to organize Windows Server CIs for targeted Incident Management and Change Management workflows.
Which approaches can the team use to create logical groupings within CMDB groups?
(Choose two options.)
A Windows administration team needs to organize Windows Server CIs for targeted Incident Management and Change Management workflows.
Which approaches can the team use to create logical groupings within CMDB groups?
(Choose two options.)
Correct Answer: A,D
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