ServiceNow Certified Implementation Specialist - Application Portfolio Management

ServiceNow Certified Implementation Specialist - Application Portfolio Management - CIS-APM Exam Questions

QUESTION NO: 1
What customer stakeholder group would be interested in knowing the business value and health of applications?

A. ITSM Manager B. IT Operations C. Application Owners D. Enterprise Architects

Correct Answer: C

QUESTION NO: 2
What is the guiding framework that a project team should use when designing the APM architecture?

A. Information Technology Infrastructure Library (ITIL) B. Project Management Professional (PMP) C. Common Services Data Model (CSDM) D. Design Implementation Outcomes (DIO)

Correct Answer: C

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QUESTION NO: 3
If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?

A. Creates an API to manage seamless application services. B. Provides software entitlements through a top-down approach. C. Drills down to provide application services, vulnerabilities and risks. D. Identifies all hardware and software CI's and other dependencies that support that service.

Correct Answer: B