EXIN Certified Data Center Facilities Operations Manager

QUESTION NO: 1
Who is accountable for the outcome of a project?

A. The supplier B. The user/customer C. The business D. The project manager

Correct Answer: C

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QUESTION NO: 2
Maintenance works need to be outsourced to a vendor. During the service requirement gap analysis, the data center manager concludes it is best to offload internal resources.
In which category has the gap been identified?

A. Practical B. Organizational C. Financial D. Technical

Correct Answer: B

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QUESTION NO: 3
A service requirements analysis has concluded that a vendor is required for the upcoming project.
Planning is tight and budget approval is not required.
What should you advise?

A. Postpone the project to avoid the planning becoming a risk factor B. Opt-out of RFP and appoint a suitable vendor C. Select pre-approved vendors for conducting a RFP D. Request RFIs to identify suitable vendors

Correct Answer: B

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QUESTION NO: 4
When creating a compliance document register, which categories should at least be included?

A. Legal and service B. Staffing and training C. Marketing and budget D. Training and business culture

Correct Answer: A

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QUESTION NO: 5
Data center operators complain about receiving too many non-alarm conditions.
What is the best response?

A. Retrain staff on how to monitor the data center equipment B. Instruct data center operators to ignore the non-alarm notifications C. Upgrade the monitoring system software to the latest version D. Conduct a review of alarm information

Correct Answer: D

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QUESTION NO: 6
What is the main objective of the security incident management process?

A. To address security breaches and potential weaknesses B. To test emergency response plans C. To comply with ISO 27001 D. To verify whether the correct individuals are assigned as security guard

Correct Answer: A

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QUESTION NO: 7
The needs analysis is completed, and services have been defined.
What makes a good service definition?

A. It should be SMART. B. It should meet the ROI C. It should follow PDCA D. It should have an underlying SLA

Correct Answer: A

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EXIN Certified Data Center Facilities Operations Manager - CDFOM Exam Questions