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ABPMP International Certified Business Process Associate (CBPA) - CBPA Exam Questions

Page: 1 / 14
Total 126 questions

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QUESTION NO: 1
How can we ensure a continuous flow in process design?

A. Document the logical flow of work B. Document how the customer pays for the output of the value stream C. Create a graphical representation of the value-added steps in a process D. In a Lean approach, identify anything that impedes or slows down the value stream

Correct Answer: D

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QUESTION NO: 2
Which statement is true regarding the introduction of Enterprise Process Management?

A. It may be implemented within a short period of time. B. It does not require any special knowledge. C. It is not possible in established organizations. D. It must be systematically implemented over time.

Correct Answer: D

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QUESTION NO: 3
Four critical skills for a change management practitioner include

A. Strategic thinking, process management, and process stewardship B. Expert coaching, strategic thinking, project management, process analysis C. Having a good communication plan D. Advancing communication, expert coaching, strategic thinking, and project management

Correct Answer: D

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QUESTION NO: 4
During transformation projects, what is the responsibility of middle management?

A. Link the strategy to the planned change B. Define strategy and objectives C. Determine necessary changes in everyday operations D. Check and question all operations

Correct Answer: C

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QUESTION NO: 5
What is a critical success factor for business process management implementation?

A. Execution of the new process by a single person B. Creation of incentives and benefits for the leadership teams involved C. Full support of leadership D. Full commitment of all employees

Correct Answer: C

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QUESTION NO: 6
What are characteristics of a good process culture?

A. Ensuring the organization's processes are known, agreed on, communicated, and visible to all employees B. Putting information technology (IT) systems in charge of the most critical projects C. Ensuring BPM professionals are skilled in the context of BPM initiatives D. First changing the organizational structures and then changing the processes

Correct Answer: A

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QUESTION NO: 7
Why are business rules important?

A. Business rules direct all activities and tasks. B. They impose constraints and drive decisions that affect the nature and performance of a process. C. The rules are for making decisions about a process and its output. D. Business rules must be updated in order to be reliable.

Correct Answer: B

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QUESTION NO: 8
Which is the MOST important objective for executive engagement in business processmanagement?

A. Provide coverage for innovative projects involving business transformation B. Provide a business vision that involves digital transformation C. Ensure long-term commitment and authority to drive the necessary organizational change D. Support and manage the resources of the functional areas involved with processes

Correct Answer: C

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QUESTION NO: 9
Enterprise technology refers to the concept of information technology (IT) resources and data that

A. Are systems that have been in existence for many years. B. Represent one platform that is shared across an enterprise. C. Are useful to conduct business with our customers and suppliers. D. Are incumbent players in the enterprise technology space with industry templates.

Correct Answer: B

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Page: 1 / 14
Total 126 questions

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