IBM Tealeaf Customer Experience Management V8.7, Business Analysis

QUESTION NO: 1
A KPI is composed of the four (4) events in this image. The image also shows the event count. In the configuration for this KPI, the Summary Calculation is set to Average (Excluding 0 Values) and the Base Activity parameter is set to Event.

What is the formula to compute the KPI's Grade Rating using a weighted KPI calculation if the Value for a Summary Calculation set to Total is 200, and the Base Activity count is 800?

A. Grade Rating = (200 / 4) / 800 B. Grade Rating = (800 / 3) / 200 C. Grade Rating = (200 / 3) / 800 D. Grade Rating = (800 / 4) / 200

Correct Answer: C

QUESTION NO: 2
What is a hit?

A. A request and response B. A response C. An attribute and dimension D. A user impact

Correct Answer: A

QUESTION NO: 3
When configuring a Top Mover alert, what does the numeric value in the "Threshold" field represent?

A. The raw count by which the event count must diverge from the historical average in order for the alert to fire B. The number of standard deviations by which the event count must diverge from the mean in order for the alert to fire C. The percentage by which the event count must diverge from the mean in order for the alert to fire D. The number of times the event count is allowed to exceed the average within the time interval defined for that Top Mover

Correct Answer: B

QUESTION NO: 4
An analyst for a credit card company has created a business process scorecard for their card application. After allowing the scorecard to collect information, the results are as follows:

How should the analyst modify the scorecard?

A. Change step 2 to include step 1 as a condition B. Change step 6 to include step 5 as a value C. Change step 6 to include step 5 as a condition D. Change step 2 to include step 1 as a value

Correct Answer: A

QUESTION NO: 5
A business analyst needs to create an event that fires only when a user types in "tea" into a form when on page Z.
There are two events already configured which will be used for this new event.
Event A tracks page Z and Event B tracks the input of ea?configured which will be used for this new event.
Event A tracks page Z and Event B tracks the input of ?ea? In the Event Creation Wizard, what must be set as the evaluator for the new event condition to fire correctly?

A. Any B. Last Hit C. All D. Distance Between

Correct Answer: C

QUESTION NO: 6
Which privacy rule action will replace data with a specific strike character such as "z"?

A. DropHit B. ReqSet C. Block D. ReqAppend

Correct Answer: C

QUESTION NO: 7
A business analyst creates an event with multiple conditions that uses one or more step-based events. The event must be set to be evaluated at which interval?

A. Every Step B. First Hit of Session C. After Every Hit D. Every Hit

Correct Answer: A

QUESTION NO: 8
Which statement about dashboards is true?

A. Dashboards do not refresh automatically. B. Components cannot be shared across dashboards. C. The underlying reports are viewable from an icon at the top of the dashboard component. D. Inactive dashboards appear in the dashboard menu.

Correct Answer: C

QUESTION NO: 9
A car rental company wants a single report to understand how discounts and reward program membership impact reservations. They have events to record the following:
-rental car type -discount codes used -number of reservations initiated -reward program membership type
They want the single report to show how these factors interact, so some of these events would be used to create dimensions and applied to a base event for a report.
What would be the single base event for this report?

A. Rental car type B. Discount codes C. Reservation initiation counts D. Reward program membership types

Correct Answer: C

QUESTION NO: 10
Which feature can be used to send data from an earlier period when using the Schedule Report function in IBM Tealeaf Report Builder?

A. Analyze Segment B. Focus Day Offset C. Tealeaf Report Scheduler D. Compare Date Range

Correct Answer: B

IBM Tealeaf Customer Experience Management V8.7, Business Analysis - C8010-474 Exam Questions