IBM Sterling Order Management V9.2, Solution Design

QUESTION NO: 1
A business has a warehouse "N1" that has the following characteristics and schedules:

Refer to the exhibit. When searching for Qty 22 to be shipped with Carrier Service "2 DAY", what values will findInventory/promising layer return for product ship date?
Note: "ship date" is the date the product can be shipped as opposed to the date it is available. In some APIs, this is returned as ShipDate, and in others as FirstDate/LastDate. For the purpose of this question, we will refer to it as "ship date".

A. Qty 10 can ship 10/4 at 16:00 and Qty 12 can ship 10/8 at 16:00 B. Qty 10 can ship 10/4 at 16:00 and Qty 12 can ship 10/5 at 13:00Qty 10 can ship 10/4 at 16:00 and Qty 12 can ship 10/5 at 13:00 C. Qty 10 can ship today at 16:00 and Qty 12 can ship 10/5 at 16:00Qty 10 can ship today at 16:00 and Qty 12 can ship 10/5 at 16:00 D. Qty 10 can ship today at 16:00 and Qty 12 can ship 10/8 at 13:00Qty 10 can ship today at 16:00 and Qty 12 can ship 10/8 at 13:00

Correct Answer: A

QUESTION NO: 2
Payment type charge sequence is configured as follows:
---
Credit Card Sequence: 2 Gift Card Sequence: 1 Loyalty Card Sequence: 0
All tenders require authorization and charge. An order totaling $120 is created with three payment methods with the following maximum charge limits and sequences passed:
---
Credit Card: Max Charge $100 - Sequence 2 Loyalty Card: Max Charge $10 - Sequence 1 Gift Card: Max Charge $ 20 - Sequence 0
What is the sequence in which authorization requests are created, and in what amounts?

A. Loyalty Card $10, Gift Card $20, Credit Card $90 B. Gift Card $20, Loyalty Card $10, Credit Card $90 C. Gift Card $20, Loyalty Card $10, Credit Card $100 D. Credit Card $100, Loyalty Card $10, Gift Card $10

Correct Answer: B

QUESTION NO: 3
The current implementation of Sterling Selling and Fulfillment Suite is interfaced with a payment system for credit card processing. How would a solution designer efficiently handle the payment system's "Service Unavailable" error during payment authorizations?

A. Record the "Service Unavailable" error failures in a custom table and process them using a custom agent. B. Set the retryFlag to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error. C. Set asynchRequestProcess to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error. D. No action is required. The Sterling Payment Agents will automatically handle the "Service Unavailable" error.

Correct Answer: B

QUESTION NO: 4
An enterprise dealing with electronic appliances fulfills customer orders using Sterling Order Management. The enterprise uses multiple distribution centers to ship the orders. Due to the size and weight of the items, a shipment can be shipped in multiple boxes. The enterprise would like to provide tracking information of the boxes to its end customer, and would also like to bill the customer only once per shipment. Which of the following options will be a good way of modeling this requirement?

A. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Deliver Shipment transaction can be used to group shipments delivered to the customer create a single invoice. B. The various boxes and the associated tracking number can be modeled as containers within a shipment. Shipment level invoice can be raisedto ensure the customer is invoiced only once per shipment. C. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Order line level invoicing can be used to invoice the customer once per shipment. D. The various boxes and the associated tracking number can be modeled as a hang-off table to YFS_SHIPMENT. Shipment level invoice can beraised to ensure the customer is invoiced only once per shipment.

Correct Answer: B

QUESTION NO: 5
A customer placed an order through the web, and calls the Customer Service Representative (CSR) to locate the nearest store for order pickup. The CSR navigates to "Alternate store pickup location search" in Sterling Call Center and updates the customer with the inventory availability and store details. Which two APIs are called from Sterling Call Center?

A. getInventorySupply API to retrieve the inventory availability information B. determineRouting API to identify the stores closest to the customer's location C. getSupplyDetails API to obtain an inventory picture for an item on each node D. findInventory API to retrieve the inventory availability information E. getSurroundingNodeList API to return a list of ship nodes

Correct Answer: D,E

QUESTION NO: 6
A business requirement is to charge payment for the exchange order upfront and then refund the customer when the returned item is received. This requirement should be configured as a:

A. advanced exchange. B. even exchange. C. regular exchange. D. advanced pre-paid exchange.

Correct Answer: D

IBM Sterling Order Management V9.2, Solution Design - C8010-241 Exam Questions