BCS Foundation Certificate in Business Analysis

QUESTION NO: 1
The term 'happy day' is often used in the context of which of the following investigation techniques?

A. Activity Sampling. B. Scenarios. C. Document analysis. D. Protocol analysis.

Correct Answer: B

QUESTION NO: 2
When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?

A. T, A, W, C B. T, W, C, A C. W, T, C, A D. W, C, T, A

Correct Answer: C

QUESTION NO: 3
What do the arrow headed lines between activities represent on a business activity model?

A. Functional optionality. B. Flow of data. C. Activity sequence D. Logical dependency.

Correct Answer: D

QUESTION NO: 4
During which stage of the Business Analysis Process Model would a gap analysis be carried out?

A. Analyse needs. B. Investigate situation. C. Define requirements. D. Evaluate the options.

Correct Answer: A

QUESTION NO: 5
Which of the following statements about outsourcing of systems development is correct?

A. It has meant that it is no longer necessary for analysts to define rigorous, accurate and complete user requirements. B. It has been a significant catalyst in organisations for the development of a business analysis function. C. It has eliminated the need for effective contract management between the customer and the supplier of the outsourcing. D. It has meant that the programming of solutions is usually undertaken in countries where labour costs are high.

Correct Answer: B

QUESTION NO: 6
Which of the following BEST describes the cause of a bottleneck in a business process?

A. An unnecessary step or steps in a sequence of process steps. B. A number of related steps that are carried out by different actors. C. A step where one actor passes the process to another actor. D. A mismatch between the capacities of related process steps.

Correct Answer: D

QUESTION NO: 7

A. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions? B. b, d, c and a. C. a, b, c and d. D. a, b, d and c. E. b, c, d and a.

Correct Answer: E

QUESTION NO: 8
An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A. Special purpose records. B. Questionnaires. C. Document analysis. D. Interviewing.

Correct Answer: D

QUESTION NO: 9
Which of the following statement is TRUE about the process view of an organisation?

A. It focuses solely on the internal view of the organisation. B. It focuses on the customer of the organisation. C. It focuses on the functions of an organisation. D. It focuses on the organisational structure.

Correct Answer: B

QUESTION NO: 10
Which of the following BEST describes the term value proposition?

A. The net present value of a proposed project. B. The value that a product or service offers to customers. C. The value of the Internal Rate of Return of a project. D. The proposed value of benefits in a cost-benefit analysis.

Correct Answer: B

QUESTION NO: 11
Which of the following models might include the documentation of scenarios?

A. A corporate data model. B. A use case model. C. A business activity model. D. A class model.

Correct Answer: B

QUESTION NO: 12
Given the cashflows below, which of the following is correct?

A. The project pays back in year 2 of the project. B. The project does not pay back within the four year period. C. The project pays back in year 3 of the project. D. The project pays back in year 4 of the project.

Correct Answer: B

QUESTION NO: 13
There is a requirement for an employee to enter time worked details into a computerised project reporting system. If this requirement was drawn on a use case diagram, which of the following would be correct?

A. The computer system would be the boundary, the project reporting system a use case. B. Employee would be the boundary, time details an actor. C. Project reporting system would be an actor, employee a use case. D. Enter time details would be a use case, employee an actor.

Correct Answer: D

QUESTION NO: 14
An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

A. As a one-to-one between Department and Employee. B. As a one-to-many between Department and Employee. C. As (8..100) at the Department end of the relationship. D. As a many-to-many between Department and Employee.

Correct Answer: B

QUESTION NO: 15
A stakeholder has been classified as 'some' on both the power/influence and interest axes of a power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?

A. Keep watching. B. Keep on side. C. Keep satisfied. D. Keep informed.

Correct Answer: B

BCS Foundation Certificate in Business Analysis - BA15 Exam Questions