
Salesforce Accredited Agentforce Manufacturing Professional - AP-213 Exam Questions
QUESTION NO: 1
Service agents can't see the Service Console for Manufacturing app despite the administrator enabling Service Console for Manufacturing in the setup.
What is the recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app?
Service agents can't see the Service Console for Manufacturing app despite the administrator enabling Service Console for Manufacturing in the setup.
What is the recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app?
Correct Answer: C
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QUESTION NO: 2
The warranty claim adjudicators on the global warranty team at Universal Containers noticed that the Claims page in the Warranty Lifecycle Management app is not showing when the warranty for the asset ends. What should the consultant recommend the warranty team do as part of claims processing?
The warranty claim adjudicators on the global warranty team at Universal Containers noticed that the Claims page in the Warranty Lifecycle Management app is not showing when the warranty for the asset ends. What should the consultant recommend the warranty team do as part of claims processing?
Correct Answer: C
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QUESTION NO: 3
A consultant is with an organization that doesn't currently have Manufacturing Cloud, and its data lives inside an Enterprise Resource Planning (ERP) system. The organization would like to utilize Sales Agreements for Accounts. The Product Level for the sales agreements will be Product, and the Actuals Calculation Mode will be Automatically from Direct Orders. Historical data from the ERP system will be synchronized to Salesforce prior to activating Sales Agreements. Which data items must a consultant consider when creating sales agreements from historical data for a Manufacturing Cloud solution?
A consultant is with an organization that doesn't currently have Manufacturing Cloud, and its data lives inside an Enterprise Resource Planning (ERP) system. The organization would like to utilize Sales Agreements for Accounts. The Product Level for the sales agreements will be Product, and the Actuals Calculation Mode will be Automatically from Direct Orders. Historical data from the ERP system will be synchronized to Salesforce prior to activating Sales Agreements. Which data items must a consultant consider when creating sales agreements from historical data for a Manufacturing Cloud solution?
Correct Answer: C
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QUESTION NO: 4
Universal Containers (UC) wants to achieve a complete overview of its one-off and run-rate business in one forecast and consider implementing a Manufacturing Cloud to leverage Account Based Forecasting.
Which consideration should the Manufacturing Cloud consultant discuss with UC?
Universal Containers (UC) wants to achieve a complete overview of its one-off and run-rate business in one forecast and consider implementing a Manufacturing Cloud to leverage Account Based Forecasting.
Which consideration should the Manufacturing Cloud consultant discuss with UC?
Correct Answer: B
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QUESTION NO: 5
Universal Containers (UC) has implemented Sales Cloud and Service Cloud in seven countries in EMEA for about 100 users. UC has successfully tested and signed off on additional Sales Agreements functionality. In order to have control over the rollout and monitor the adoption, UC wants to roll out in a phased manner, country by country. UC follows a single-org strategy. How should a consultant enable this rollout scenario?
Universal Containers (UC) has implemented Sales Cloud and Service Cloud in seven countries in EMEA for about 100 users. UC has successfully tested and signed off on additional Sales Agreements functionality. In order to have control over the rollout and monitor the adoption, UC wants to roll out in a phased manner, country by country. UC follows a single-org strategy. How should a consultant enable this rollout scenario?
Correct Answer: B
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QUESTION NO: 6
Universal Container wants to add a rebate benefit defined by a Product dimension. Which related list must be used?
Universal Container wants to add a rebate benefit defined by a Product dimension. Which related list must be used?
Correct Answer: A
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QUESTION NO: 7
Sales Management has decided that the Account Managers should be measured on a CSAT target. Which option describes the steps the Admin should take to meet this requirement?
Sales Management has decided that the Account Managers should be measured on a CSAT target. Which option describes the steps the Admin should take to meet this requirement?
Correct Answer: B
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QUESTION NO: 8
Which automation must the consultant consider when loading order data associated with sales agreements for actual calculations?
Which automation must the consultant consider when loading order data associated with sales agreements for actual calculations?
Correct Answer: B
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